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Best Resume Examples for 3xequity Custom Valuation, a Variety of Sample Customer Service Jobs. Report? Do you need to write a resume? Knowing how to start can be the biggest challenge and College Resume Formatcollege Template Sample Of, looking at examples can be very helpful. Valuation Report? The following samples are among the 5+ Outline Word | Writable Calendar best resumes and you can use them as a starting point for creating your own resume. They vary greatly in skill level, profession and format and are filled with inspiration.

Take notes as you browse the examples, this will help you remember what you like and 3xequity Advisor, dislike and which elements you want to | Writable Calendar, include when you begin writing your own. The first step to writing a great resume is to choose the Financial Advisor Report best type of resume for Dental, your work history, experience and the jobs you#39;re applying for. Financial Valuation? Browse these examples to Tender Green Spring Backgrounds | 07618, get a sense of Financial Custom Valuation your options before choosing the 5+ Outline Template Calendar right format for you. Chronological Resume - A very traditional resume format that focuses on your work experience and 3xequity Financial Valuation Report, lists previous jobs in order. Functional Resume - Focus on College Formatcollege Application Sample your skills and expertise with a minor emphasis on the companies you worked for.

Combination Resume - Combine the elements of 3xequity Financial Custom Valuation Report chronological and functional resumes to highlight both your skills and previous employment. Green Spring Leaf | 07618? Targeted Resume - Write a resume tailored to Custom, the specific position you#39;re applying for. Mini Resume - Everyone in your job search does not need to 5+ Outline Template, see a full-length resume, use the 3xequity Advisor Report example to 6 Tips For Writing Sales [examples, write one that#39;s brief and to the point. Nontraditional Resume - From a video to Financial Advisor Valuation, an online portfolio, discover how to create and use a resume that is Green Spring Powerpoint Template, Backgrounds unique. Resume Examples with Specific Highlight Sections. Every job seeker#39;s experience and goals are different and it#39;s important to Financial Advisor, add sections to your resume that highlight what makes you the Sales Representative best candidate. In these resumes, you will find examples of 3xequity Financial Valuation Report specific sections that can help you direct a hiring manager#39;s attention to what you feel is most important.

Resume with Profile Statement - Give a brief and specific overview of your skills. Level Dental Assistant Resume Template Resumedental? Resume with Accomplishments Section - Highlight your career accomplishments at Financial Advisor Custom Valuation Report, the top of Sales Representative Cv Sample your resume to show off your biggest achievements. Resume with a Branding Statement - Create a short, catchy statement that sells you and your skills. Resume Example with Headline - Add a headline to bring attention to your value as a candidate. Resume with Summary of 3xequity Qualifications - Summarize your entire resume in a well-written paragraph that gets to the heart of Tender Green Template, Backgrounds | 07618 your work experience and skills.

Resumes for Executive and Advisor Valuation, Management Positions. Template | Writable Calendar? The following resumes are good examples for individuals in management and 3xequity Advisor Report, executive positions. They can be used when applying for Representative, other office and Custom, business jobs as well. The highlights of these resumes are the Sample Customer Positions. supervisory experience and business management. These are skills that employers are looking for when hiring business professionals and it is best to include concrete facts and 3xequity Financial Valuation, examples of your achievements. The world of business is Representative vast and Advisor Custom Report, there is a great variety of positions available in it.

The examples below are a sampling of great resumes used by business professionals. No matter your skill level or the position you#39;re applying for, these resumes should provide inspiration while writing your own. Sample Customer Service Positions. Customer Service Resume? They include various skill sets and Custom, experience, which will help you along the way. Positions in Resume Application Sample Of the tech industry are particularly competitive and it is 3xequity Financial Custom Valuation Report extremely important that your resume stands out from Personalized Baptism In Christ | your competition. You need to 3xequity Financial Custom, be specific about your skills, the Entry Level Dental | Free Resumedental programs you#39;re proficient with, and it#39;s good if you can give examples of end results as well. 3xequity Financial Advisor? Many resumes in the technology space include a #39;Technical Skills#39; section in Tender Spring Leaf Powerpoint Backgrounds which you list every program, language, etc. you know. It gives your prospective employer the 3xequity Financial Advisor Valuation chance to | Writable Calendar, quickly understand where your skills lie.

Resumes for Education and Human Services Positions. Financial Advisor Custom Report? If your career is in education or any field related to human services, your resume needs to 10+ Student Contract - Free Word, Download, highlight both your work experience and 3xequity Financial Advisor Valuation Report, certifications. Sales Job Description [examples? Be sure to include any professional licenses or affiliations you have as well. Financial Advisor Valuation? You will notice that a number of these sample resumes feature volunteer experience. What you do outside the Dental | Free Resumedental workplace can have an impact in landing a great job in Financial Report these fields, so it#39;s worth noting any volunteer work you do. Careers in healthcare are filled with technical skills as well as patient interaction and both should be highlighted in your resume. Nurses, therapists and medical specialists should include any certifications and licenses you hold as well as details of your work experience. Volunteer experience is Tender Leaf Powerpoint Backgrounds | 07618 also a nice addition to Financial Custom, healthcare resumes because it shows the 10+ Student Contract Word, Pdf, Format hiring manager that you have compassion off the job as well. Financial Advisor Valuation Report? If possible, include how you went above the call of Leaf Powerpoint Backgrounds duty or add any significant career achievements.

Every trade position has a specific set of skills that are required on 3xequity Financial the job and Baptism Certificate In Christ |, it is important that you highlight your technical training in your resume. Include any certifications, licenses, affiliations and achievements that are relevant or necessary to Financial Advisor Custom, your field. Notice how the example resumes are very specific when it comes to Baptism In Christ |, technical skills. Many also include supervisory and management experience as well as the 3xequity Financial Custom Report adherence to codes and the ability to troubleshoot technical problems. Resumes for Tender Green Spring Leaf Template, Backgrounds, Writers, Creatives, and Freelancers. Freelancers, writers, and other professionals in creative fields may have the most difficult time writing a resume.

Your jobs may be varied, your experience and skills vast, and 3xequity Financial Custom Report, it can be difficult getting it all on paper. Sample Customer Service Resume? There are many ways to approach these types of resumes and Custom Valuation Report, the examples should help you find a direction that#39;s right for Resume Formatcollege Resume Sample, you. You are a creative, so you need to 3xequity Financial Advisor Custom Valuation, put some of that ingenuity into writing the 10+ Student Contract Pdf, Download most effective resume you can. Advisor? You might also consider developing a curriculum vitae (CV) and have that available as well. College Formatcollege Resume Template Of? Resumes for 3xequity Advisor Valuation Report, Customer Service Jobs. Customer service is a key element in many jobs and Baptism Of Life |, it is important that you focus on that in 3xequity Advisor Valuation your resume. Whether you are applying at Entry Dental Resume Resumedental, a restaurant, a hair salon or a local store, the 3xequity Advisor Valuation Report hiring manager will want to know that you will put their customers first. Some of Dental Assistant Resume Template | Free Resumedental these resume examples also include specific skills required for 3xequity Financial Advisor Custom Report, the position. For instance, a chef may choose to 5+ Outline, highlight the 3xequity Advisor Valuation Report presentation and College Resume Application Resume Sample Of, speed involved in Financial Advisor Custom Report serving meals to customers.

A stylist will want to focus on special treatments they have learned and a retail associate may want to show off their merchandising expertise. Level Dental Resume Template | Free? Also, be sure to Financial Advisor Valuation Report, include any special honors or achievements you have received. Sample Customer Service Resume? Were you the Financial Advisor Custom employee of the 5+ Outline | Writable Calendar month? Did you reach a high sales goal? Teenagers and 3xequity Advisor Custom Report, recent college graduates may need to Positions. Service Resume, write a resume as well and this can be tricky because of Custom Valuation your limited work history.

You will need to Resume Positions. Customer Service, supplement your resume with other achievements. Include volunteer work and accomplishments at school in 3xequity Financial Custom your resume and use these examples to learn how to feature them. Level Dental Template? Employers understand that you are young and Custom Valuation Report, looking to For Writing Sales Of Good, add to your experience, so give them as much as you can that shows you#39;ll be a valuable employee.

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Planning a Requirements Workshop: Determining Your Input and Output Products. You can#039;t have everything. Where would you put it? Your workshop products include inputs and outputs. The outputs include requirements and Advisor, supplemental deliverables such as statements of issues and follow-up actions. The inputs are any materials that jump-start workshop activities and Entry Dental Assistant Template Resumedental, prepare participants: posters, templates, documents, workshop activity instructions, draft or predecessor requirements models, and the results of participant pre-work (see Figure 7-1). Figure 7-1 Workshop Inputs and Outputs. I discuss output products first because they are the basis for deciding which inputs you should use for your workshop. Your primary output products are the requirements models created by the participants. (Later in this chapter I discuss intangible workshop products, such as decisions about the state of the requirements.) Along with your core requirements deliverables, you#039;ll create supplemental deliverables, such as posters or documents that list actions or next steps, issues, and decisions.

In some cases, you may want to create supplemental workshop products to accelerate follow-up activities. In one workshop, the participants created a communication plan for organizations to Custom, be affected by the software. Tender Leaf Powerpoint Template, Backgrounds. In another workshop, the Advisor Valuation Report, participants identified risks and then created a risk mitigation plan and 6 Tips Sales Job Description [examples, a post-workshop implementation plan. As part of an Financial Advisor Valuation activity to jump-start their requirements modeling work, another group created a set of posters depicting a vision of what work would be like after the system was in place. Although this book focuses on the core deliverables#151;the requirements models#151;you should consider how supplemental deliverables can dovetail with project activities and help the Backgrounds, team to communicate effectively. Creating visually rich supplemental deliverables is fast and efficient. Making Deliverables Visually Rich. To add visual value to Financial Valuation Report, deliverables, either the facilitator or the participants can use a variety of visual tools in addition to the diagram-oriented requirements models. Table 7-1 shows some formats for framing information and ideas graphically.

Display visions, draw themes or concepts, show agenda. Describes single point or concept. Brainstorm steps, define issues and expectations, identify parking lot items, name next steps. Hard to compare listed items. Clusters, affinity groups. Group related items, find themes, analyze options, associate items.

Doesn#039;t show dynamics; categories may be unclear. Cause and effect, sequence, logical progression. Implies sequence that could be incorrect. Define missing elements, clarify choices, compare choices. Can compare only Job Description [examples, a few items at a time. Visions, stories, road maps, history, plans, business concepts. Fear of not being skilled enough to Financial Advisor, draw. Ideas, categories, text and image groups, hierarchies. Complex to read. Circles, wheels, mandalas (circles symbolizing unity) Unifying concepts, unstructured relationships, layers of relationships.

Doesn#039;t show details or sequence. Note that a mind map is an Word, Format unstructured diagram that shows groupings of ideas and concepts associated with a central theme or topic (Buzan, 1989). A mind map starts with a central image or idea, which forms a focus for both eye and brain. It then branches out organically, with each branch representing a grouping or category. The requirements models created by Custom Report participants are sources for other project activities (such as design, testing, and coding) and for additional workshops (if you decide to Tender Green Spring Backgrounds, produce requirements iteratively in a series of workshops). For example, outputs such as detailed use cases, business rules, and sketches of screens would be inputs to design and coding. You can use high-level requirements models#151;such as context diagrams, event tables, stakeholder classes, and use cases produced in a workshop that follows the horizontal, or width first, workshop strategy (see Chapter 10)#151;as inputs to another workshop that adds more depth to 3xequity Valuation, those models.

To determine which requirements models to deliver, you need to do the Application Resume Sample Of, following: Select model views that are aligned with the business problem domain. Use multiple models to increase the quality of your requirements. Mix text models with diagrammatic models to increase the speed of requirements definition and promote mutual learning. Pick multiple views and focuses (see Model Focus in Chapter 2) to enhance the 3xequity Advisor Custom Valuation Report, quality of your requirements. Define the appropriate level of detail for each selected model. Iteratively deliver the requirements. Prioritize the 5+ Outline Template | Writable, requirements deliverables. Decide whether you should partition requirements across multiple workshops. Clarify your doneness tests for delivering good enough requirements in 3xequity Advisor Report, the workshop.

The following subsections explore these topics. Select Models Aligned with the Business Problem. Model views#151;behavior, structural, dynamic, and control#151;provide differing perspectives of user requirements (see Model Views in Chapter 2). Even though each business problem is unique, the 6 Tips A Great Sales [examples, generic set of heuristics presented in Table 7-2 illustrates how the business domain influences the types of requirements models that most strongly express user requirements. This table is intended to 3xequity Custom Report, be representative, not inclusive. No one view can express user requirements completely, so it#039;s important to draw from several views.

For example, if users are handling the ordering task, behavior models are useful. At the same time, they#039;re interacting with business concepts and domains such as orders, cancellations, and 10+ Student Contract Word, Pdf, Download, customers, which are best captured in structural models. As you can see from the table, a glossary should always be part of your requirements deliverables; in fact, a draft glossary should always be an input product (see Draft Models later in this chapter). As you learn more about the models and use them in workshops, you#039;ll begin to recognize which ones are more useful for the business problem you#039;re trying to solve. One project team asked me to review its requirements workshop plan. The business problem was to 3xequity, create a flexible hierarchy of Personalized Certificate Of Life In Christ | salespeople and commission schemes to be used globally. 3xequity Report. The group#039;s plan called for using use cases almost exclusively.

I asked them a few questions, such as, Who will directly interact with the system? How frequently will they interact with it? What kinds of decisions do you want the system to Resume Resume Template Sample Of, make? What information does the system use? Their answers told me that little human interaction was needed and 3xequity Advisor Custom Valuation, that the core characteristic of their business problem was to establish and manage commissions, salespeople, and Resume Template Sample Of, zones (global groups).

The problem was best expressed not with behavioral models but rather with structural and Financial Advisor Custom Valuation, control models. Consequently, we refocused the model orientation from use cases to a data model, business policies, and business rules. No single user requirements model can fully express the Personalized Certificate Tree Of Life, functional requirements for your project. A solution is to use multiple models (see the Multi-Model collaboration pattern in Advisor Custom Valuation, the Appendix). Delivering multiple models increases the 6 Tips Sales Job Description Of Good, comprehensiveness of your requirements because each model reveals aspects of Financial Valuation another. In addition, you can use one model to test the correctness of another. Personalized Baptism Tree In Christ |. (Chapter 9 describes how to weave testing into the workshop flow.) This testing is Advisor Custom Valuation, aided with the use of a list of A Great Sales Job Description Of Good model quality assurance (QA) questions devised before the workshop (see QA Checklist later in this chapter). 3xequity Custom. Possible questions include the Green Leaf Backgrounds, following: For each event in our event table, is there at least one associated use case? Which use case would handle this scenario? For each use case step, have all the business rules been defined? What data is needed to support this business rule?

The specific questions depend on 3xequity Financial Custom Valuation which models you deliver and their degrees of detail, but you can see how one model acts to trigger elements of 10+ Student Contract Word, Format another model. As illustrated in Figure 7-2, using multiple models allows you thread one model to another within a single workshop. Figure 7-2 Threading Multiple Models Through a Workshop. A structural model (such a context diagram or the glossary) relates to Financial Advisor Report, a dynamic model (such as the event table); a behavioral model (such as a process map) provides clues for a control model (such as business policies). Figure 7-2 also illustrates the concept of chunking the workshop deliverables into iterations (see Iteratively Delivering Requirements later in this chapter). You can arrange the sequence of your models differently, depending on what you have as a starting point (see Draft Models later in this chapter). An example is presented later of a variety of sequences for arriving at business rules. Plan for 5+ Outline Word | Writable participants to deliver a combination of both text and diagrammatic requirements models. Weave both styles of products into your process design (see Chapter 9). Text models are more precise and contribute to accuracy; diagrammatic models are fast to create and understand, something that promotes overall speed in 3xequity Valuation, the process. The two styles also work well with regard to our two-sided brains, with the right side being more adept at dealing with things that are visual and random and the left side being stronger at 6 Tips For Writing A Great Sales Job Description Of Good linear and analytical tasks.

To put it a different way, a picture may be worth a thousand words, but the question is, Which thousand, and what do you mean by them? You need words to 3xequity Financial Advisor Custom Valuation Report, answer that. Consider mixing text with diagrams for each view you deliver. For example: Use case text and a use case map. An actor table and an actor map.

A glossary definition and a data model. Some models are strictly text-based and require visual models in order to Level Assistant Resume Template | Free, elicit them. Business rules and business policies are good examples. Valuation. You won#039;t get too far asking business people, What business rules do you need? Instead, you need visual models that will call up the business rules. One way to overcome this problem is to represent business rules using a decision table or decision tree. Another way is to start harvesting business rules using other models. The BestClaims case study in A Great Sales Of Good, Chapter 11 provides an Financial Advisor Custom Valuation example of using a visual model (a statechart diagram) to drive the specification of Resume Template Sample business rules. Models for Harvesting Business Rules. You can use all or part of Valuation a model to thread to another model. For example, a single step of a use case gives you a thread to the data attributes needed by a data model and also to the business rules that must be enforced within that step.

To arrive at business rules, you can use a variety of sequences, including the following: Use case → events → business policies → business rules. Use cases → actors → domain model (class model or data entities) → business rules. Actor → decisions → business rules. Actors → use cases → domain model → business rules. Events → domain model → business rules. Events → use cases → business rules.

Events → domain model → life cycles → business rules. Domain model → events → life cycles → business rules. Draw from various requirements model focuses (who, what, when, where, why, and how) as well as views. Here#039;s a typical combination: Use cases are a behavior view focused on how work gets done. An actor map is also a behavior view, but it focuses on who does the work. A data model or class model is Entry Assistant | Free Resumedental, a structural view focused on what information is needed. Business rules are a control view focused on why#151;the decisions that software needs to 3xequity Advisor Report, make. Eliciting a combination of models with different focuses helps you to detect requirements errors. In one of A Great Sales Job Description [examples Of Good my workshops, for example, the Valuation Report, use cases that were created made the customer realize that at least 20 business rules needed to Word Calendar, be defined more precisely before the requirements could be closed. The model view can trigger creation of additional models that provide more focuses.

For example, if you choose a behavioral view of 3xequity Custom Valuation Report your requirements (say, use cases), you can use those use cases to harvest related models. Decide how precise each requirements deliverable should be (see Table 2-4 in Chapter 2). Scope-level models are particularly important when there#039;s a high risk of scope creep or conflict among users about requirements, or when the requirements aren#039;t precise enough to support the start of Template Word Calendar design work. In that case, if users and developers expect to Financial Custom Valuation, make the Personalized Baptism Certificate, transition to design at the end of a workshop that delivers that level of detail, you#039;ll have many unhappy project team members. A useful strategy for moving from scope-level or high-level requirements down to 3xequity Advisor Valuation, detailed-level requirements is to use iterations.

This involves working together to deliver a set of models at roughly the same level of precision, checking their quality, and then moving down to the next level of 6 Tips A Great Of Good detail. Custom. This approach is a top-down horizontal strategy (see Building a Horizontal Strategy: The Top-Down Approach in College Formatcollege Sample Of, Chapter 10). Iterating in a top-down manner can accelerate the Custom Valuation Report, group#039;s mutual understanding of the requirements and reduce rework within the Personalized Certificate Tree Of Life In Christ, workshop. But you may not always want to Financial Advisor Custom, elicit your requirements models in that top-down order. If your project has a well-defined scope, the team should be ready to jump into high-level requirements. In some cases (particularly if you#039;re replacing an existing system), you#039;ll start at a lower level of detail, with prototype screens and Template Word | Writable Calendar, use case steps. Financial Advisor Valuation. At other times, you#039;ll iterate among the 5+ Outline Template | Writable, levels in Advisor Report, a zigzag strategy (see The Zigzag Strategy in Chapter 10). Each project is unique. Template Word | Writable. To decide the best way to elicit user requirements in Advisor Custom, workshops, you#039;ll need to consider factors such as team size, location, degree of customer and user involvement, past history with software development, existing documentation and software, and team modeling experience. Iteratively Delivering Requirements. As you consider each requirements model you want to deliver, begin to 10+ Student Templates - Free Word, Pdf, Format, partition the model into its component parts.

For example, divide a detailed use case into 3xequity Financial Valuation, its name, header information (such as the triggering event, event response, and initiating actor), and Personalized Of Life, use case steps. Next, group elements from Financial Advisor Custom Valuation Report, your various models at College Resume Formatcollege Resume about the same level of 3xequity Financial Custom Report detail. Figure 7-3 shows how a use case and its related requirements can be grouped in an iterative fashion. Figure 7-3 Iteratively Delivering Requirements in Tender Green Powerpoint Template, Backgrounds | 07618, a Workshop. Although this example shows four iterations, you can use two or three iterations. This example moves from the high level to the detailed level, following what I call the vertical, how-first strategy (see Chapter 10), in which you drill down within one focus. Note that if you choose this strategy, time will constrain how many use cases (and related requirements) you can deliver.

In iteration 1, participants begin with a named use case; they then define the initiating actor, the triggering event, and the event response. In iteration 2, using the prior set of requirements, participants complete the use case header using a use case template (see Templates later in Financial Advisor Valuation, this chapter). They do this by writing a one-paragraph description of the use case, adding the locations of the actors, listing the associated business policies, and modeling the high-level domain model (class model or data entities). In iteration 3, participants create a use case map to visually lay out the predecessor-successor relationships among the use cases. (Creating a process map puts the 5+ Outline Template, use cases in the context of the workflow, giving the 3xequity Advisor Custom Report, team the big picture of the set of requirements. For Writing Sales Job Description Of Good. This map also allows the users to understand how the use cases can fit into their workflow. This work is 3xequity Financial Advisor Custom Valuation Report, accelerated if a process map has been created before the Leaf Powerpoint Template,, workshop.) Participants logically partition use cases into packages, which in turn they#039;ll use to define releases or increments for delivery. In iteration 4, the 3xequity Valuation, participants add detailed use case steps, define business rules for each step, list data attributes needed by the steps and their rules, and sketch prototypes for each use case. At the end of each iteration#151;which should take one to Templates - Free Pdf,, three hours, depending on the number of 3xequity Report use cases#151;participants should test the quality of the For Writing Sales Job Description [examples, models they#039;ve delivered (see Define Doneness Tests later in this chapter) in order to reach closure on that set of requirements before moving on to another set. Using a divide and 3xequity Financial Custom, conquer approach helps you to avoid workshop scope creep#151;getting off-track during the Entry Level Assistant Template, workshop by moving up and down to Financial Advisor Valuation, different levels of detail.

It also gives you a basis for ordering group activities. You also save time by Resume Application Template Sample Of eliminating the step of cleaning models up. Chapter 9 describes ways to assign work to subgroups, iterating among individual, subgroup, and whole group activities for maximum efficiency. It#039;s not possible to predict exactly how long it will take to deliver each model. Knowing what#039;s important before you begin the workshop will help you to 3xequity Custom Valuation, adjust the agenda during the Entry Dental Resume Template | Free, session. Decide with your sponsor and planning team which of the planned requirements models are the most critical and which can be skipped or skimmed if you run out of time. There is no magic formula for knowing how long it will take to deliver your requirements in Advisor Valuation Report, a workshop. Personalized Baptism Certificate Tree Of Life In Christ |. You must consider people factors and product factors.

People factors include how formed the 3xequity Financial Report, group is as you begin (see Forming, Storming, Norming, and Performing in Chapter 6). Newly formed groups need more time before they can be productive, whereas a group that has worked together will be able to get down to business more quickly. Product factors include how done you need your requirements to be and Green Leaf Template, Backgrounds, how much of a head start you have before the workshop. You#039;ll need more time if your requirements must be very precise and well tested or if you don#039;t have models to 3xequity Financial Advisor, serve as a starting point. Chapter 9 has generic guidelines for Personalized Baptism Tree workshop timing by 3xequity model. I can offer a general heuristic from my years of experience: List the deliverables you think the group can deliver in the workshop, and then divide your expectations by 3. The result will be a more realistic estimate. For example, if you think you will deliver a revised glossary, stepwise use case descriptions, prototype screens, and a high-level data model, you#039;re likely to Contract Format Download, deliver one-third less content for each deliverable. This is why it#039;s important to prioritize your requirements deliverables before the Financial Report, workshop. Once participants have a good understanding of 6 Tips For Writing A Great Job Description [examples their requirements and 3xequity Custom, are working well together, you should consult them about which ones are most important to Contract Templates, work on 3xequity Financial Valuation Report together. Well-formed groups are very wise: The participants know what to do together and how to Dental Assistant Resume Template Resumedental, compensate for time pressures. For example, one group I facilitated decided to work through four high-priority use cases and then trust two of the 3xequity Financial Advisor, participants to draft the remaining ones and return for a workshop to A Great Job Description [examples, review, revise, and approve them.

Know whether you need to 3xequity Financial Advisor Custom Report, deliver more models with less precision or fewer models with more precision. This will influence the number of 6 Tips For Writing Sales Of Good QA activities you build into 3xequity Financial Advisor Custom Valuation Report, the schedule. Template Word | Writable. For one set of workshops I facilitated, the products included business rules, a data model, and life cycles for a well-defined scope. The work was to be done in four- to Financial Advisor Valuation Report, six-hour sessions within a four-week time frame. Anticipating that we might not complete all the Tender Green Template, Backgrounds | 07618, deliverables, I needed to know which was more important: volume or quality. Financial Report. I asked the Template, Backgrounds | 07618, workshop sponsor what she wanted from the workshops: more business rules, or fewer, but more correct, business rules.

She chose quality over 3xequity Advisor Custom Valuation Report volume. 5+ Outline Template Word Calendar. For that reason, I designed an agenda that added scenarios as a deliverable and 3xequity Financial Custom, also incorporated a process for testing each set of business rules with those scenarios before moving on to another set of rules. Partition Requirements Across Workshops. If you#039;re under tight time constraints or if your group is new and will need time to form, consider delivering your requirements iteratively across multiple workshops. An advantage of this approach is the efficient use of group time; participants take on post-workshop tasks, and Contract Templates - Free Format, the group uses that work as input to Financial Custom, later workshops. After one workshop in which we created high-level requirements, the participants went back to their business areas to ask questions of their colleagues and management so that they#039;d be prepared to provide details about the use cases and assess their priority. Templates - Free Pdf, Format Download. In another workshop, a list of business policies became the 3xequity Financial Advisor Custom Valuation, basis for research by a business analyst to determine which policies could be changed along with the new system. In yet another workshop, we used the high-level data model created by Baptism In Christ | the participants to conduct data mapping for two possible software packages; in that way, we were able to provide details for selecting a software package in the next workshop.

Figure 7-4 shows an example. Each workshop delivers a predefined set of related requirements. Advisor Custom. These requirements then serve as inputs to another workshop occurring soon thereafter. I like to For Writing [examples Of Good, schedule iterative workshops no more than five working days apart. Figure 7-4 Partitioning Requirements Across Workshops. There are numerous ways to arrange your session. You can conduct daily morning sessions and leave afternoons for Advisor Report post-workshop tasks, as described in the HaveFunds example in Chapter 11; you can use multiday workshops within a one- or two-week period, and so on.

Use a schedule that optimizes the availability of people without exhausting them. Try to include time off between tasks that you will use to jump-start the next workshop. A doneness test consists of one or more criteria that you use to determine whether a particular deliverable is good enough to reach closure on. College Resume Template. Your doneness tests will be more or less precise depending on three factors: The project#039;s size (the number of people being coordinated) The criticality of the systems being created. The priorities of the project (whether, for Advisor Valuation example, human lives are at stake or simply human comfort) As Cockburn (2001) aptly points out, more correctness and documentation are needed by projects with a large number of team members producing critical systems using nondiscretionary funds. Tender Spring Backgrounds. A light set of Financial Custom Valuation models would not do in that situation. If, however, you#039;re building an application for internal consumption with a medium risk of monetary loss if you deliver defects, your doneness tests can be looser. Different stakeholders have different views of doneness:

A customer might want to Green Powerpoint Template, | 07618, deliver the requirements and end product as quickly and Financial Advisor Custom, cheaply as possible. Perhaps you need only Resume Application Of, do some scope requirements and Financial Custom Valuation, a prototype. The desire is to deliver relatively little detail for fewer requirements models. A user might be concerned with usability, so you#039;d focus on translating requirements associated with who and how focuses#151;such as actors, actor maps, prototypes, interface navigation diagrams, use cases, and use case maps#151;into more precise requirements. A software designer or architect might be most interested in building a robust product. She would want requirements models that cross multiple views and focuses, thus offering a broader understanding of the whole project rather than only the current release. Each of these perspectives presents a special challenge to the requirements facilitator, who must help the team determine the most appropriate doneness tests for Spring the short term while also considering the long-term goals of the project and 3xequity Financial Advisor Custom Valuation Report, the needs of the various stakeholders. Your doneness tests can involve the College Formatcollege Resume Sample, use of a tool or a process.

Available tools and processes include the following: A QA checklist for testing the 3xequity Financial Custom, models (see the Template Word | Writable, next section) Scenario- or prototype-based reviews integrated into 3xequity Financial Advisor Report, your workshop process (see Chapter 9) Matrices for analyzing one model or model element against another. Metaphors for Level testing doneness. QA ChecklistA quality assurance (QA) checklist is a series of questions, usually stated in binary format, about a requirements model or its elements, along with questions about how one model cross-checks another. 3xequity Financial Custom. For example, if you#039;re producing an actor table, use cases, and the glossary, these questions would apply for each use case:

Is the use case named as an Contract - Free Pdf, Format actor#039;s goal? Does the use case name start with a strong action verb? Does the use case name include a meaningful object? Is the object in the use case name defined in the glossary? The Web site for this book offers other QA checklist questions. Using QA checklists provides more benefits than may be immediately obvious. The very process of creating and agreeing on Advisor Custom Report the checklist helps the team#151;users, software team, perhaps even sponsors#151;to clarify and define expectations for each deliverable clearly and precisely. Green Leaf Powerpoint Backgrounds | 07618. As with using reviews during a workshop (see Chapter 9), checklists push participants to create high-quality requirements in 3xequity Financial Custom Report, the first place. Tender Green Spring Template,. The checklist forces you to begin with the end in mind.

In one workshop I facilitated, the group created scope-level requirements in Advisor Custom Valuation, the form of an event table and Level Dental Template, a context diagram. I divided the group of 14 people into subgroups. 3xequity Advisor Report. Each subgroup received a copy of the same checklist. As a facilitator, I#039;ve discovered that participants give you what you ask for. Personalized Certificate Tree. My experience is that taking a testing attitude toward deliverables helps workshop participants to find more defects and find them earlier. So I told them, Find errors in 3xequity Financial Advisor Custom Valuation, what we created.

Each subgroup indeed found defects, which were shared with the larger group and corrected. For example, the group forgot that it had to get periodic updates from an employee database, and it realized that it would need someone to play the role of Template | Writable Calendar approving certain types of queries to sensitive data. After that, the group continued the workshop by defining detailed requirements for each event within the scope. Table 7-3 Sample Matrix for Doneness Testing. MatricesMatrices can help you to detect incomplete and extraneous requirements; they also serve as a useful tool for checking doneness. Participants can also create complete matrices to 3xequity Financial Valuation, detect missing or extraneous requirements.

In the matrix in Table 7-3, participants fill in the cells to indicate which actors initiate which use cases. An actor without an associated use case (such as Actor02) indicates either an 6 Tips For Writing A Great Sales extraneous actor or a missing use case. Perhaps having two initiating actors might be fine (as in 3xequity Advisor, UseCase01); or perhaps it indicates that the actors are truly the same and that you might benefit from having a more generic name for an actor. A metaphor is a symbol, image, or figure of Job Description [examples speech. You can use a metaphor as a loose form of doneness testing. In one workshop, we used a bull#039;s-eye. I created a poster with a bull#039;s-eye showing concentric circles with the 3xequity Financial Advisor Custom Valuation, label 100% in the center. The sponsor and planning team declared before the workshop that the goal was to Personalized Certificate Tree Of Life In Christ |, achieve 80 percent doneness for the models. At the end of each workshop day, I gave each participant a colored sticky dot and asked each of them to 3xequity Valuation Report, place the dot on Tender Green Leaf Powerpoint Template, Backgrounds the bull#039;s-eye to Advisor Valuation Report, represent where he believed our requirements deliverables were at 10+ Student Templates Download the moment.

Each day, over four days, participants placed different dots on the bull#039;s-eye. Financial Custom Report. Each day, they got closer to the center. 5+ Outline Word | Writable Calendar. I also used each day#039;s bull#039;s-eye in leading a brief discussion about Advisor Custom what they needed to do to Resume Template Of, get closer the next day. Metaphors can also include wishes in the form of Financial Valuation lists, scenarios, or visions. In one of my workshops, participants wrote stories of an ideal future, describing their work environment after all their requirements were met. In another, participants provided a list of ideal reports they could get if their requirements were met.

For yet another, participants drew posters of their ideal operational environment. Each of these metaphors serves as a doneness test because you can ask participants to return to their original metaphors or visions after they create their requirements to see whether their vision has been achieved. Doneness Testing and Decision Making. No matter which doneness tests you use, they#039;re not a substitute for your decision rule and decision-making process (see Decision Rules in Chapter 6). Your doneness tests check only the desired level of quality of your requirements, so you must follow up with your agreed-upon decision-making process. If a doneness test tells you that you have uncooked requirements, you can still make a decision on 10+ Student Contract Pdf, how to proceed.

Combining Pre-Work with Doneness Tests: An Example. For one workshop I facilitated, plant managers needed to 3xequity Financial, provide high-level data requirements for financial analysis. There were many complaints about the existing data: It was inconsistent, incorrect, late, and more. The primary deliverable for the workshop would be a data model, supplemented by the questions that managers would need to ask to run their plants, streamline operations, and For Writing A Great, meet operating targets. Using a spreadsheet, I created a template in which they would enter their plant-management questions along with the business reasons for Custom the questions, the Personalized Baptism Of Life In Christ, decisions they made based on 3xequity Financial Advisor Custom Valuation Report the answers, and a list of specific data attributes they would need.

During the workshop, a review of those questions led to the discovery of high-level data entities and attributes. We also asked the College Resume Application Resume Sample, plant managers to 3xequity Custom Valuation, bring to the workshop a list of the top three reports they used to help run the business, and a list of their top five wish list reports. Their pre-work served as doneness tests for their data requirements, which in the workshop were listed on wall posters. In subgroups, the - Free Format Download, managers responded to these questions: Can you get the top three reports using the questions you#039;ve created? (If not, write a new question.) Can you get the top three reports with the data shown on 3xequity Financial Advisor Custom Valuation Report the walls? (If not, add all the missing data to the entity#151;we called them data groupings in Tender Green Spring Powerpoint Template,, the workshop#151;to which it belongs.) Will your wish list reports answer the questions you#039;ve created? (If not, add one or more new questions to get answers.) Will your wish list reports be answered with the data shown on the walls? (If not, add all of the data to the appropriate data grouping.)

In one of my workshops, the decision maker was the business project manager; he was also a subject matter expert. He decided to reach closure on a set of use cases, prototype screens, and business rules even though some of the QA answers indicated that the models were not complete. By following the decision-making process, he learned that the participants, including the software team, supported the current states of the models despite the flaws. He made the decision to declare them good enough, and we moved on 3xequity Financial Advisor Custom Valuation Report to another set of For Writing A Great Sales Job Description Of Good requirements.

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Emphasize any classwork, projects, work or teaching experience that is relevant to the Quant world. Note that for non-technical questions, it is Custom Valuation not just the content of your responses that matters€”just as important is the 5+ Outline Template | Writable manner in which you verbalize them. Are you confident? Are you at Advisor Report, a loss for words? Be quick on your feet, but be thoughtful as well. Some other questions in this area might include: Tell me something about College Resume Resume Template Of, yourself that is 3xequity Custom Valuation Report not listed on your resume. What is the College Formatcollege Application Resume riskiest thing you’ve ever done? Are you more risk-averse or risk-seeking? Give me an example.

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Who has personally influenced you the most? Name someone whom you€™ve never met who€™s been a strong influence. Tell me about your biggest failure or a period of adversity. Discuss a difficult ethical decision you recently faced. What€™s the last book you read? Brainteasers/Quantitative Interview Questions.

As we mentioned, most interview questions will relate in some form to mathematics, statistics, econometrics or computer programming. You may get finance-specific questions if you€™ve studied finance at university or worked in finance before, but the main goal of the interview will be to determine your ability to think through quantitative concepts. Financial Valuation Report! Don€™t be afraid to ask questions if you need help, and just as you would in school, when you are faced with challenging questions given in Application Of this chapter, always show your work, and explain your thought process. Here are some examples. If you look at a clock and the time is 3xequity Financial Valuation Report 12:15, what is the angle between the hour and the minute hand? We know that at 12:15 the angle is 5+ Outline Template Word | Writable Calendar slightly less than Ľ. Why? Because the hour hand needs to move from €ś12€ť to €ś1€ť over the course of an hour, the hour hand is a little past 12 (and thus the angle is a bit less than 90). Start off with the basics €“ a clock, which is a circle, is 360 degrees. Each hour on 3xequity Advisor Report the clock represents 30 degrees (360 degree clock divided by | Writable, 12 hours). Now, the Custom minute hand has only moved Ľ of the way through the hour (the minute hand is at 15, which is Ľ of the way around), so the hour hand has moved 7.5 degrees (30 degrees per hour times Ľ move in the minute hand). Now we know the Job Description [examples hour hand moved 7.5 degrees, so the answer is 82.5 degrees (90-7.5).

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Include seasonal impacts€”more chocolate bars may be bought on Valentine€™s Day and Halloween, so add in the fact that consumption is not evenly distributed throughout the year. Chocolate bars are mostly consumed by Financial Valuation Report, people between ages 5 and 70; each of these people may consume approximately 12 to 20 chocolate bars a year€¦ You have a five-gallon jug and a three-gallon jug. You must obtain exactly four gallons of water. How will you do it? Fill the five-gallon jug and then pour it into the three-gallon jug. The five-gallon jug has 2 gallons left.

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A New SAT Aims to Realign With Schoolwork. Saying its college admission exams do not focus enough on the important academic skills, the College Board announced on Wednesday a fundamental rethinking of the SAT, ending the longstanding penalty for guessing wrong, cutting obscure vocabulary words and making the Custom Report essay optional. The president of the College Board, David Coleman, criticized his own test, the SAT, and its main rival, the ACT, saying that both had “become disconnected from the Tree Of Life work of our high schools.” In addition, Mr. Coleman announced programs to help low-income students, who will now be given fee waivers allowing them to apply to four colleges at 3xequity Advisor Custom, no charge. And even before the new exam is introduced, in Personalized | the spring of 2016, the College Board, in partnership with Khan Academy, will offer free online practice problems and instructional videos showing how to solve them.

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Critics have long pointed out — and Mr. Coleman admits — that high school grades are a better predictor of college success than standardized test scores. More colleges have in recent years become “test optional,” allowing students to forgo the exams and submit their grades, transcripts and perhaps a graded paper. For many students, Mr. Coleman said, the tests are mysterious and “filled with unproductive anxiety.” And, he acknowledged, they inspire little respect from classroom teachers: only 20 percent, he said, see the college-admission tests as a fair measure of the work their students have done. 3xequity Custom Report? Mr.

Coleman came to 5+ Outline the College Board in 2012, from a job as an 3xequity Custom, architect of the Dental Resume | Free Common Core curriculum standards, which set out the content that students must master at each level and are now making their way into school. He announced plans to revise the SAT a year ago and Custom Valuation Report, almost from the start expressed dissatisfaction with the essay that was added in 2005. He said he also wanted to make the Personalized Of Life | test reflect more closely what students did in high school and, perhaps most important, rein in the intense coaching and tutoring on how to take the test that often gave affluent students an advantage. “It is 3xequity Report time for the College Board to say in In Christ a clearer voice that the culture and practice of costly test preparation that has arisen around admissions exams drives the perception of inequality and injustice in our country,” Mr. Coleman said Wednesday. “It may not be our fault, but it is our problem.” While test-preparation companies said the 3xequity Advisor Valuation SAT was moving in the right direction, with more openness and more free online test preparation, the changes were unlikely to diminish the demand for their services. Level Dental Assistant Resume | Free Resumedental? “People will always want an Financial Advisor Custom, edge,” said Seppy Basili, a vice president of Kaplan Test Prep. “And test changes always spur demand.” The suggested changes were well received among many educators, but Mr. Coleman’s comments about the ACT drew harsh words from an executive of that company. “David Coleman is not a spokesman for the ACT, and Green Template, Backgrounds, I acknowledge his political gamesmanship but I don’t appreciate it,” said Jon Erickson, president of ACT’s education division. “It seems like they’re mostly following what we’ve always done.” Philip Ballinger, the director of 3xequity Financial Valuation, undergraduate admissions at the University of Washington, said he admired Mr. Coleman’s heartfelt “damn the torpedoes, full speed ahead” approach to Tender Green Spring Leaf Powerpoint Backgrounds improving the SAT and appreciated the effort to tame the test-prep industry. “It’s absurd, and that’s the nicest thing I can call it, how much test prep has grown and how guilt-ridden parents have become about trying to 3xequity Custom Report prepare their kids for the test,” Mr. Ballinger said. “If this helps test prep become learning, not gaming, well, shoot, that’s great. “ Some changes will make the new SAT more like the Tender Green Spring Leaf Template, Backgrounds | 07618 ACT, which for the last two years has outpaced the SAT in test takers. Thirteen states administer the ACT to Financial Valuation Report all public high school juniors, and three more are planning to do so. The ACT has no guessing penalty, and its essay is optional. It also includes a science section, and while the SAT is not adding one, the redesigned reading test will include a science passage.

But beyond the particulars, Mr. Tender Green Spring Powerpoint Template,? Coleman emphasized that the three-hour exam — three hours and 50 minutes with the Financial Advisor Report essay — had been redesigned with an eye toward reinforcing the skills and 5+ Outline Template | Writable, evidence-based thinking that students should be learning in 3xequity Advisor Custom high school, and moving away from a need for test-taking tricks and strategies. Sometimes, students will be asked not just to select the right answer but to 10+ Student Contract Pdf, justify it by choosing the quotation from a text that provides the Financial Valuation Report best supporting evidence for Contract - Free their answer. The revised essay, in particular, will shift in that direction. Students now write about their experiences and opinions, with no penalty for Financial Custom incorrect assertions, even egregiously wrong ones. In the future, though, students will receive a source document and be asked to Tender Green Spring Leaf Powerpoint Backgrounds analyze it for its use of Advisor, evidence, reasoning and Baptism |, persuasive or stylistic technique. The text will be different on each exam, but the essay task will remain constant. The required essay never entirely caught on with college admissions officers.

Many never figured the Financial Report score into the admission decision and looked at the actual essays only rarely, as a raw writing sample to Entry Level Resume | Free help detect how much parents, consultants and counselors had edited and polished the essay submitted with the application. These will be among the changes in the new SAT, starting in the spring of 2016: ¦ Instead of arcane “SAT words” (“depreciatory,” “membranous”), the 3xequity Financial vocabulary definitions on the new exam will be those of words commonly used in college courses, such as “synthesis” and “empirical.” ¦ The essay, required since 2005, will become optional. Those who choose to write an Contract Format, essay will be asked to read a passage and analyze the ways its author used evidence, reasoning and stylistic elements to build an argument. ¦ The guessing penalty, in which points are deducted for incorrect answers, will be eliminated. ¦ The overall scoring will return to the old 1,600-point scale, based on a top score of 800 in reading and math. The essay will have a separate score. ¦ Math questions will focus on three areas: linear equations; complex equations or functions; and 3xequity Custom, ratios, percentages and proportional reasoning. Calculators will be permitted on only part of the math section. ¦ Every exam will include, in the reading and Entry Level Resume | Free Resumedental, writing section, source documents from a broad range of disciplines, including science and social studies, and on some questions, students will be asked to 3xequity Custom select the quotation from the Of Life In Christ text that supports the answer they have chosen. ¦ Every exam will include a reading passage either from one of the nation’s “founding documents,” such as the Advisor Custom Report Declaration of Entry Dental Assistant Resume Template Resumedental, Independence or the 3xequity Custom Valuation Report Bill of Rights, or from Resume Template, one of the important discussions of such texts, such as the Rev.

Dr. 3xequity Financial Advisor Report? Martin Luther King Jr.'s “Letter From Birmingham Jail.” A version of this article appears in Certificate Of Life In Christ print on March 6, 2014, on Page A1 of the New York edition with the headline: A New SAT Aims to Realign With Schoolwork. Order Reprints | Today's Paper | Subscribe. We#8217;re interested in your feedback on this page. Tell us what you think.

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NJ: Prentice Hall. 17? McEwen, B. C. (2010). 3xequity Valuation Report! Cross-cultural and international career exploration. 2? The MetLife Survey of the College Formatcollege Application Sample Of American Teacher: Preparing students for and employability skills. National Business Education Association. college and careers. (2011, May). Retrieved from Yearbook 2010: Cross-Cultural and International Business Education, 48, 18? King, J. (2009, September 21). Crossing the skills gap.

Computerworld, 3? Canavor, N. (2012). Advisor Report! Business writing in the digital age. Los Angeles: Sage, p. 30. Retrieved from; Professional. pp.

1-3; National Writing Project with DeVoss, D. N., Eidman-Aadahl, E., demeanor and personal management. (2004, January). Keying In, Hicks, T. 5+ Outline! (2010). Because digital writing matters. San Francisco: Jossey- National Business Education Association Newsletter, p. 1. 19? King, J. (2009, September 21). Crossing the skills gap. Computerworld, p. 30.

4? The Association of American Colleges and 3xequity Financial Valuation Report Universities/Hart Research Retrieved from Entry Resume | Free Resumedental, Associates. (2009, November). Raising the bar: Employers’ views on. college learning in the wake of the economic downturn, pp. 5–6. 20? Wong, V. (2013, June 27).

Hey job applicants, time to stop the social-media. Retrieved from sabotage. 3xequity Advisor! Bloomberg Businessweek. Retrieved from Baptism Certificate Tree Of Life, www.businessweek. 5? Appleman, J. E. (2009, October). Don’t let poor writing skills stifle. company growth. T + D, 63(10), 10. Financial Report! Retrieved from http://search 21? Rampell, C. (2013, February 19). Level Resume Resumedental! College premium: Better pay, better.; Timm, J. A. 3xequity Advisor Valuation Report! (2005, December). Preparing students prospects. Economix Blogs, New York Times. Retrieved from A Great Sales Job Description [examples Of Good, http:// for the next employment revolution. Business Education Forum, 60(2),

55–59. Financial Custom! Retrieved from; Messmer, M. (2001, pay-better-prospects/?_r=0; Crosby, O., Moncarz, R. (2006, Fall). January). Enhancing your writing skills. Strategic Finance, p. 8. See also The 2004-14 job outlook for college graduates. Occupational Outlook. Staples, B. (2005, May 15). The fine art of getting it down on paper, fast. Quarterly, 50(3), 43.

Retrieved from The New York Times, p. Contract - Free Format Download! WK13(L). /fall/art03.htm. writing skills of entry-level workers. (2008). Advisor Custom Report! Journal of Promotion high school dropouts. WSJ Blogs.

Retrieved from Management, 14(3/4), 294. Retrieved from; /economics/2013/04/02/college-grads-earn-nearly-three-times-more- The National Commission on Level Resume, Writing. (2005, July). Writing: A powerful than-high-school-dropouts. message from state government. CollegeBoard. Retrieved from http:// 23? Employers rank top 5 candidate skills. (2010, January 20). Retrieved.

message-from-state.pdf; The National Commission on 3xequity Financial Advisor Valuation Report, Writing. (2004, from September 14). Contract Templates - Free Word, Pdf, Format! Writing skills necessary for employment, says big candidate-skills. business. 3xequity Valuation! [Press release]. Retrieved from http://www.writingcommission. .org/pr/writing_for_employ.html 24? Holland, K. (2008, September 28). The anywhere, anytime office. The New. York Times, p. 10+ Student Contract Templates - Free Pdf, Format! 14 BU Y. 7? Survey shows workers shud write better. (2004, September 14). Associated.

Press. Retrieved from 3xequity Report, MSNBC at 25? Telework 2011: A WorldatWork special report, p. 3. Retrieved from www. 8? Employers rank top 5 candidate skills. (2010, January 20). Entry Level Resume Template Resumedental! [Weblog post]. Retrieved from 26? Silverman, R. E., Sidel, R. (2012, April 17). Warming up to the officeless. rank-top-5-candidate-skills; Moody, J., Stewart, B., Bolt-Lee, C. (2002, office. The Wall Street Journal.

Retrieved from March). Financial Advisor Custom! Showcasing the Certificate In Christ | skilled business graduate: Expanding the tool /article/SB10001424052702304818404577349783161465976.html; kit. Business Communication Quarterly, 65(1), 23. Holland, K. (2008, September 28). The anywhere, anytime office. Financial Advisor Report! The New.

York Times, p. 14 BU Y. 9? American Management Association. (2010). AMA 2010 critical skills survey: Executives say the 21st century requires more skilled workers. Retrieved 27? Edmondson, A. C. (2012, April). Teamwork on the fly.

Harvard Business. from Review. Retrieved from Executive%20Summary.pdf; Vance, E. (2007, February 2). Tree In Christ! College. graduates lack key skills, report says. The Chronicle of 3xequity Financial Advisor Valuation Report Higher Education, 28? Watzlawick, P., Beavin-Bavelas, J., Jackson, D. (1967). Some tentative. p. 5+ Outline! A30. Financial Advisor Custom! axioms of communication.

In: Pragmatics of human communication: A study of interactional patterns, pathologies and paradoxes. New York: 10? Wong, V. (2013, June 27). Hey job applicants, time to stop the social-media W. College Formatcollege Template! W. Norton. sabotage.

Bloomberg Businessweek. Retrieved from www.businessweek. .com/articles/2013-06-27/for-job-applicants-social-media-sabotage-is- 29? Birdwhistell, R. (1970). Kinesics and context. Philadelphia: University of. still-getting-worse#r=read Pennsylvania Press.

Personality. [Weblog post]. 3xequity Valuation Report! Retrieved from http:// pp. 107-122.; Gallagher, K. 6 Tips A Great Sales Job Description Of Good! P., Kaiser, K. M., Simon, J., Beath, C. M., Goles, J. (2009, June).

The requisite 31? Wilkie, H. (2003, Fall). Professional presence. The Canadian Manager, 28(3), variety of skills for IT professionals. Communications of the Association for 14–19. Retrieved from Computing Machinery, 53(6), 147. doi: 10.1145/1743546.1743584.

32? Davis, T., Ward, D. A., Woodland, D. 3xequity Advisor Report! (2010). Cross-cultural and. 12? English, A. (2012, October). What makes a great techie? IBM Systems international business communication—verbal. Green Leaf Template, Backgrounds! National Business. Magazine.

Retrieved from /whatsnew/great_techie Education Association Yearbook: Cross-Cultural and Advisor Report International Business. Education, p. Tender Green Spring Leaf Template, | 07618! 3; Hall, E. T., Hall, M. R. (1990). Understanding cultural. 13? Willmer, D. (2009, April 21). Leveraging soft skills in a competitive differences.

Yarmouth, ME: Intercultural Press, pp. 183–184. IT job market. Retrieved from http://www.; Morisy, M. Custom Valuation Report! (2008, February 28). Networking pros 33? Chaney, L. For Writing A Great Sales Job Description [examples Of Good! H., Martin, J. S. (2011). Intercultural business communication. can avoid outsourcing with soft skills.

Global Knowledge. Retrieved from (5th ed.). Upper Saddle River, NJ: Prentice Hall, p. Advisor Custom Valuation! 93. country=United+States; Stranger, J. (2007, July). How to make yourself 34? Beamer, L., Varner, I. (2008). Intercultural communication in the global. offshore-proof.

Certification Magazine, 9(7), 34–40. Retrieved from http:// workplace. Boston: McGraw-Hill Irwin, p. 129. 35? Sheer, V. A Great Sales Job Description Of Good! C., Chen, L. (2003, January). Successful Sino-Western business. 14? Marsan, C. 3xequity Advisor Valuation! D. College Formatcollege Application Sample! (2007, December 31). Job skills that matter: Where you can negotiation: Participants’ accounts of national and professional cultures. leave a mark. Network World, 24(50), 38–40.

Retrieved from http://search The Journal of Business Communication, 40(1), 62; see also Luk, L., Patel, M., White, K. (1990, December). Personal attributes of American and. Chinese business associates. 3xequity Financial Custom Report! The Bulletin of the Association for Business. 15? Robinson, T. College Resume Formatcollege Application Sample! M. (2008, January 26).

Quoted in Financial Advisor, Same office, different Communication, 67. planets. Template | Writable! The New York Times, p. 3xequity Advisor Custom Report! B5. 36? Gallois, C., Callan, V. (1997). Communication and culture. New York: Wiley, 16? Mitchell, G. A., Skinner, L. 5+ Outline! B., White, B. J. (2010) Essential soft skills for p. 24. success in the twenty-first-century workforce as perceived by 3xequity Financial Advisor Custom Valuation Report, business. 38? Copeland, L. Griggs, L. 10+ Student Contract - Free Pdf, Download! (1985).

Going international. New York: Penguin, in the global workplace. Boston: McGraw-Hill Irwin, p. Financial Custom Report! 340. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. 40? Klass, P. (2012, January 9). Seeing social media more as portal than /population/projections; see also 2000 U.S. Census figures, as reported. as pitfall.

The New York Times. Retrieved from http://www.nytimes by Little, J. S., Triest, R. Resume Template! K. 3xequity! (2001). Proceedings from the For Writing A Great [examples Federal. .com/2012/01/10/health/views/seeing-social-media-as-adolescent- Reserve Bank of Boston Conference Series. The impact of demographic.

portal-more-than-pitfall.html change on U.S. labor markets. Seismic shifts: The economic impact. of demographic change. 3xequity Financial Advisor Report! Retrieved from 41? Aragon, S. R. (2003, Winter).

Creating social presence in 6 Tips Job Description [examples, online /economic/conf/conf46/conf46a.pdf. environments. New Directions for Adult and Continuing Education, 100, 59. 48? Ten Tips for the awkward age of computing. (n.d.). Microsoft accessibility, 42? Carter, J. F. (2010, October 14). Why Twitter influences cross-cultural technology for everyone. Retrieved from engagement. Mashable Social Media. Retrieved from http://mashable /enable/aging/tips.aspx.

49? Hansen, F. Financial Custom! (2003, April). Tracing the value of diversity programs. Spring Leaf Template,! Workforce, 43? McGrath, C. (2009, August 5). Five lessons learned about cross-cultural p. 31. social networking.

ThoughtFarmer. Retrieved from http://www. 50? Carbone, J. (2005, August 11). IBM says diverse suppliers are good for. networking/#comments business.

Purchasing, p. 27. Retrieved from “unsocial” networks. Bloomberg Businessweek. Retrieved from http:// MIT Sloan Management Review, 50(2), 43; Schwartz, J., Wald, M. Custom! L.; Jackson, E. (2012, June 5). Will Facebook exist (2003, March 9). Smart people working collectively can be dumber. in five years? [Video]. Bloomberg Businessweek. Retrieved from http:// than the sum of their brains.

Appeared originally in Entry Level Dental Assistant Resume, The New York Times. Retrieved from Retrieved from Financial Valuation, Novato, CA: World Trade Press, p. 46. /profils_finalists_engl.pdf 53? What’s the universal hand sign for “I goofed”? (1996, December 16). Santa. Barbara News-Press, p. D2. 46? Martin, J. S., Chaney, L. H. - Free Word, Pdf, Format Download! (2006). Global business etiquette.

Westport, CT: Praeger, p. 36. 54? MIT Reference Publications Office. (2009, December). Nondiscrimination. policy. Retrieved from 47? Ortman, J. M., Guarneri, C. E. Financial Custom Valuation Report! (2009). United States population /nondiscrimination. projections: 2000–2050, p. For Writing A Great Sales! 4. Retrieved from Editorial review has deemed that any suppressed content does not materially affect the overall learning experience.

Cengage Learning reserves the right to 3xequity Financial Advisor Valuation, remove additional content at any time if subsequent rights restrictions require it. Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. 5+ Outline Template Word | Writable! Due to 3xequity Advisor Custom, electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. WiTnhretithiBneguDsPiignroietcaselssAsge Unit 2. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience.

Cengage Learning reserves the Assistant Resume Template right to remove additional content at any time if subsequent rights restrictions require it. Chapter Planning Business Messages. you should be able to. The digital revolution has profoundly changed the way we live our lives, do business, 2-1 and 3xequity Valuation Report communicate. People are sending more and more messages, and they are using.

exciting new media as the world becomes increasingly interconnected. Tender Green Leaf Powerpoint Template, | 07618! However, Discuss the Financial Valuation Report five steps in the even as we have become accustomed to e-mail, instant messaging, Facebook, communication process. College Resume Formatcollege Template Of! Twitter, and Financial Custom Valuation other social media, the nature of communication remains unchanged. No matter how we create or send our messages, the basic communication process. 2-2 consists of the same five steps. It starts with an idea that must be transmitted.

business writing, summarize information and meaning from a sender to a receiver.” The crucial element in Entry Template | Free, this. the 3-x-3 writing process, and definition is meaning. 3xequity Custom! The process is successful only when the receiver understands. explain how it guides a writer. an College Formatcollege Application Resume Sample Of idea as the Advisor Valuation sender intended it. - Free Word,! How does an idea travel from one person to. another?

It involves a sensitive process, shown in Advisor Valuation Report, Figure 2.1. This process can be. 2-3 easily sidetracked resulting in miscommunication. It is successful when both the. sender and Certificate the receiver understand the process and how to make it work. In our. Analyze the purpose of a discussion we will be most concerned with professional communication in Report, the. message, anticipate its workplace so that you can be successful as a business communicator in your career. audience, and select the best.

communication channel. 2-1a Sender Has Idea. idea may be influenced by complex factors surrounding the Tender Spring Powerpoint | 07618 sender. These factors. Employ adaptive writing. techniques such as Chapter 2: Planning Business Messages. the “you” view, and. using conversational but. writing techniques including. the use of Advisor Custom a positive and.

courteous tone, bias-free. language, plain language, and precise words. Editorial review has deemed that any suppressed content does not materially affect the College Application Template Sample Of overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. may include mood, frame of reference, background, culture, and physical makeup, 1Learning Objective. as well as the context of the situation and many other factors. Senders shape their. ideas based on their own experiences and assumptions. Discuss the Advisor Custom Valuation Report five steps in Resume Application Of, the.

2-1b Sender Encodes Idea. converting the idea into words or gestures that will convey meaning. A major. problem in communicating any message verbally is that words have different. meanings for different people. Recognizing how easy it is to be misunderstood, skilled communicators choose familiar, concrete words. Custom! In choosing proper words. and symbols, senders must be alert to the receiver’s communication skills, atti- tudes, background, experiences, and culture.

Including a smiley face in Spring Powerpoint | 07618, an e-mail. announcement to stockholders may turn them off. ered by computer, wireless network, smartphone, letter, memorandum, report, announcement, image, spoken word, fax, Web page, or some other channel. Today’s. messages are increasingly carried over digital networks with much opportunity for. distraction and breakdown. Receivers may be overloaded with incoming messages. Sender message Sender selects Receiver Feedback.

has idea channel, decodes returns to. transmits message sender. background, of message, feedback message complete response. • Decide on 3xequity Financial Custom Report, purpose communication skills, required, interactivity that reveals compre- of message experience, culture, • Strive to understand hension of message. context • Choose a channel that both verbal and meaning. • Analyze idea and 10+ Student Contract Templates Pdf, Format Download the receiver prefers nonverbal cues.

how it can best be • Choose concrete • Begin the cycle again. presented words and • Think of ways to Financial Custom, reduce • Ignore distractions when the receiver. appropriate symbols channel noise and becomes the College Resume Formatcollege Application Resume Sample Of sender. • Anticipate effect distractions • Create receptive with the 3xequity Financial Valuation Report same. on receiver • Encourage feedback environment concerns. • Be aware of competing. messages • Expect to learn. Editorial review has deemed that any suppressed content does not materially affect the Resume Formatcollege Application Resume Sample Of overall learning experience. Cengage Learning reserves the right to remove additional content at Financial Advisor any time if subsequent rights restrictions require it.

or unable to receive messages clearly on their devices. Only well-crafted messages. may be accepted, understood, and acted on. Template Word | Writable! Anything that interrupts the trans- mission of 3xequity Report a message in the communication process is Green Spring Leaf Powerpoint Template, Backgrounds, called noise. Channel noise.

may range from a weak Internet signal to sloppy formatting and typos in e-mail. messages. 3xequity Financial Advisor Custom Report! Noise may even include the annoyance a receiver feels when the sender. chooses an For Writing Sales Of Good improper channel for transmission or when the receiver is overloaded. with messages and information. message from its symbol form into meaning involves decoding. Only when the. receiver understands the meaning intended by the sender—that is, successfully. decodes the message—does communication take place. Such success is often diffi- cult to achieve because of a number of barriers that block the process.

of the communication process. Feedback helps the sender know that the 3xequity Custom Report message. was received and understood. Senders can encourage feedback by asking ques- tions such as Am I making myself clear? and Is there anything you don’t under- stand? Senders can further improve feedback by timing the delivery appropriately.

and by providing only Baptism Certificate Tree In Christ |, as much information as the receiver can handle. Receivers. improve the communication process by providing clear and complete feedback. In the business world, one of the Financial Advisor best ways to advance understanding is to 6 Tips For Writing A Great Sales Of Good, para- phrase the sender’s message with comments such as Let me try to explain that in. business writing, summarize able communication channels to create, transmit, and Financial Valuation respond to messages. Tender Spring Leaf | 07618! Nearly. the 3-x-3 writing process, and all business communication, however, revolves around writing.

Whether you are. explain how it guides a writer. preparing a message that will be delivered digitally, orally, or in print, that message. requires thinking and 3xequity Custom Valuation writing. Many of 6 Tips A Great Sales your messages will be digital. A digital message may be defined. as “one that is generated, stored, processed, and Advisor Custom Valuation transmitted electronically by.

computers using strings of positive and nonpositive binary code (0s and 1s).” That. definition encompasses many forms, including e-mail, Facebook posts, tweets, and other messages. For our purposes, we will focus primarily on messages. exchanged on the job. Because writing is central to all business communication, this chapter presents a systematic plan for preparing business messages in the.

from other writing you have done. In preparing high school or college compositions. and term papers, you probably focused on discussing your feelings or displaying. your knowledge. Your instructors wanted to see your thought processes, and Level Resumedental they.

wanted assurance that you had internalized the subject matter. You may have had. to meet a minimum word count. Business writing is definitely not like that! It also.

differs from personal texts you may exchange with your friends and family. These. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Financial Valuation! Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. messages enable you to stay connected and express your feelings.

In the Certificate | workplace, Office sjenner13/iStock/Thinkstock. however, you will want your writing to be: Insider. ?? Purposeful. You will be writing to solve problems and convey information. You. “Writing in the Harvard. will have a definite strategy to fulfill in each message. Business Review, David. ?? Economical. You will try to present ideas clearly but concisely. 3xequity Financial Valuation Report! Length is not Silverman blasts “an.

educational system that. rewarded. rewards length over. ?? Audience oriented. Personalized Baptism In Christ! You will concentrate on looking at a problem from the clarity.” Students learn. to overwrite, he says, in.

perspective of the audience instead of seeing it from your own. hopes that at least some. These distinctions actually ease your task. You won’t be searching your of their sentences “hit. imagination for creative topic ideas. You won’t be stretching your ideas to make the mark.” Once on the. them appear longer. Writing consultants and businesspeople complain that many job, they continue to act. college graduates entering industry have a conscious—or perhaps unconscious—­ as if they were paid by. perception that quantity enhances quality. 3xequity Financial Advisor Valuation Report! Wrong!

Get over 6 Tips For Writing A Great [examples the notion that longer the 3xequity Financial Custom Report word, a perception. is better. Personalized Baptism Tree! Whether you are presenting your message in 3xequity Custom Valuation, an e-mail message, in a busi- that must be unlearned.”. ness report, or at a wiki site, conciseness and clarity are what count in business. The ability to prepare purposeful, concise, and audience-centered messages —David Silverman, business- does not come naturally. Very few people, especially beginners, can sit down and man, entrepreneur, and. compose an effective e-mail message, letter, or report without training.

However, blogger. following a systematic process, studying model messages, and Personalized Baptism Certificate Of Life In Christ practicing the craft. can make nearly anyone a successful business writer or speaker. 39. systematic plan. The 3-x-3 writing process breaks the entire task into three phases: prewriting, drafting, and revising, as shown in Figure 2.2. McDonald’s franchise. At rush times, you face a problem. Customers complain. about the Financial Advisor Custom Report chaotic multiple waiting lines to Tender Spring Leaf Powerpoint | 07618, approach the service counter. You once.

saw two customers nearly get into a fistfight over cutting into Advisor Custom a line. What’s more, customers often are so intent on looking for ways to improve their positions in. line that they fail to examine the menu. Level Dental! Then they are undecided when their turn. arrives.

You want to 3xequity Valuation Report, convince other franchise owners that a single-line (serpentine) system would work better. You could telephone the other owners. However, you. want to Download, present a serious argument with good points that they will remember and. be willing to act on when they gather for their next district meeting. You decide to. send a persuasive e-mail that you hope will win their support. will be other franchise owners, some highly educated and Financial Valuation Report others not. Your purpose. in writing is to convince them that a change in policy would improve customer. service.

You think that a single-line system, such as that used in banks, would. reduce chaos and make customers happier because they would not have to College Resume Resume, worry. about where they are in line. message. You are sure that some of the other owners will agree with you, but others. might fear that customers seeing a long single line might go elsewhere. In adapting. your message to the audience, you try to think of the Financial Advisor right words and the right tone. that will win approval. investigate other kinds of businesses that use single lines for customers.

You might. check your competitors. Formatcollege Sample Of! What are Wendy’s and Burger King doing? You might do. some calling to Custom Valuation, see whether other franchise owners are concerned about chaotic.

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Figure 2.2? The 3-x-3 Writing Process. •? W? hat?is?your?purpose? •? ?Gather?data?to?provide?facts.? •? ?What?do?you?want?the?receiver?to?do?or? •? ?Search?company?files,?previous?corre- •? E? dit?your?message?to?be?sure?it?is?clear,? •? ?What?channel?should?you?choose:?face- •? ?What?do?you?need?to?know?to?write?this? •? ?Revise?to?eliminate?wordy?fillers,?long? to-face?conversation,?group?meeting,? message?? ness?phrases. e-mail,?memo,?letter,?report,?blog,?wiki,? •? H? ow?much?does?the?audience?already? tweet,?etc.? •? D? evelop?parallelism. Anticipate •? ?Consider?using?headings?and? •? P? rofile?the?audience. Personalized Tree In Christ |! Organize numbered?and?bulleted?lists?for?quick? •? W? hat?does?the?receiver?already?know?? •? O? rganize?direct?messages?with?the?big? reading. affect?your?organizational?strategy? closing.? •? T? ake?the?time?to?read?every?message? •? ?For?persuasive?or?negative?messages,?use? carefully.

? •? W? hat?techniques?can?you?use?to?adapt? •? L? ook?for?errors?in?spelling,?grammar,? your?message?to?its?audience? •? ?Prepare?a?first?draft,?usually?quickly.? •? H? ow?can?you?promote?feedback?? •? F? ocus?on?short,?clear?sentences?using? •? C? heck?to?be?sure?the?format?is? •? S? trive?to?use?positive,?conversational,? consistent. and?courteous?language. •? ?Build?paragraph?coherence?by? Evaluate. tional?expressions.? •? ?Does?the?tone?sound?pleasant?and? to see what ideas they have for solving the problem. your message. Should you start out by Financial Advisor Custom Report, offering your solution? Or should you work. up to it slowly, describing the Resume Template Sample problem, presenting your evidence, and then ending. with the solution? The final step in the second phase of the writing process is actu- ally drafting the letter. At this point many writers write quickly, realizing that they.

will polish their ideas when they revise. editing the Custom Valuation message for Entry Dental Assistant Template, clarity, conciseness, tone, and readability. 3xequity Financial Advisor Custom Report! Could parts of. it be rearranged to Baptism |, make your point more effectively? This is the time when you. look for ways to improve the organization and Financial tone of College Formatcollege Resume Template your message. Next, you. will spend time proofreading carefully to ensure correct spelling, grammar, punc- tuation, and format. The final phase involves evaluating your message to decide.

whether it accomplishes your goal. the complexity of the problem, the Advisor Valuation Report purpose, the audience, and 6 Tips Job Description [examples Of Good your schedule. On. 40 Chapter 2: Planning Business Messages. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at Financial Valuation Report any time if subsequent rights restrictions require it. Figure 2.3? Scheduling the Writing Process. 50% linear set of steps, it actually is recursive, enabling writers to revise their work.

continually as they progress. However, careful planning can avoid wasted time. and frustration caused by rethinking and. reorganizing during drafting. 25 percent drafting, and Word Calendar 50 percent revising, as shown in Figure 2.3. time on the final phase of revising and proofreading. 3xequity Advisor Custom Valuation Report! Much depends, of course, on your project, its importance, and your familiarity with it. What is critical to.

remember, though, is that revising is a major component of the writing process even. if the College Formatcollege Of message is short. following the Valuation same order. Most business writing, however, is not that rigid. Although. writers perform the Dental Resume | Free tasks described, the steps may be rearranged, abbreviated, or. repeated. Some writers revise every sentence and paragraph as they go.

Many find. that new ideas occur after they have begun to write, causing them to back up, alter. the organization, and rethink their plan. Beginning business writers often follow. the writing process closely. With experience, though, they will become like other.

good writers and presenters who alter, compress, and rearrange the steps as needed. a message what they are trying to 3xequity Financial Custom, accomplish. If you analyze your purpose before you message, anticipate its. begin, you can avoid backtracking and starting over. The remainder of this chapter audience, and select the best. covers the first phase of the writing process: analyzing the Tender Green Spring Leaf Template, Backgrounds | 07618 purpose for writing, antici- communication channel. pating how the 3xequity Financial Custom Valuation Report audience will react, and adapting the message to the audience. tions: (a) Why am I sending this message? and (b) What do I hope to achieve?

Your. responses will determine how you organize and present your information. primary purpose may be merely to complete the assignment; secondary purposes. might be to make yourself look good and to earn an excellent grade. 6 Tips For Writing A Great [examples! The primary. purposes for Financial Custom Valuation Report, sending business messages are typically to inform and to 5+ Outline | Writable, persuade. A. Editorial review has deemed that any suppressed content does not materially affect the Financial Report overall learning experience. Cengage Learning reserves the right to Contract Format, remove additional content at any time if subsequent rights restrictions require it. secondary purpose is to promote goodwill. You and your organization want to look.

good in the eyes of your audience. dures, announce meetings, answer questions, and Financial Custom Valuation transmit findings. Some business. messages, however, are meant to persuade. Level Assistant | Free! These messages sell products, convince. managers, motivate employees, and win over customers. Persuasive and informative. messages are developed differently.

like? How will that person react to the message? Although one can’t always know. exactly who the receiver is, it is possible to imagine some of that person’s character- istics. A copywriter at Lands’ End, the shopping and Custom Valuation Internet retailer, pictures his. sister-in-law whenever he writes product descriptions for the catalog. Figure 2.4 will help you profile your audience. message and its context.

An analytical report that you compose for A Great Sales [examples Of Good, management. or an oral presentation that you deliver to a big group would, of course, demand. considerable audience anticipation. 3xequity Custom Report! An e-mail message to For Writing Sales Job Description [examples Of Good, a coworker or a message. to a familiar supplier might require only a few moments of planning. would require you to think about the people in local, national, and international. audiences who might read that message. Similarly, posting brief messages at Custom social. media sites such as Facebook, Twitter, and Template | Writable Calendar Tumblr should make you think about.

who will read the 3xequity Custom messages. How much of your day and life do you want to share? Will customers and business partners be reading your posts? the audience so that you can tailor your words to 5+ Outline Calendar, your readers. Remember that. they will be thinking, What’s in it for me (WIIFM)? One of the Financial Advisor Custom Report most important. writing tips you can take away from this book is recognizing that every message. you write should begin with the notion that your audience is Personalized Baptism Of Life In Christ, thinking WIIFM? • What are my personal and professional • addition to the primary audience?

• relationships with this person? How do these people di er from the. What position does this person hold in the. • primary audience? • organization? Do I need to include more background. How much does this person know about. • the subject?

How must I reshape my message to make it. What do I know about this person’s understandable and acceptable to others to. whom it might be forwarded? • education, beliefs, culture, and attitudes? Should I expect a neutral, positive, or. negative response to my message?

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. 2-3c Making Choices Based on the Audience Profile. will discover what language is appropriate, whether you are free to use specialized. technical terms, whether you should explain the 3xequity Advisor Valuation background, and 5+ Outline Calendar so on. Profiling.

the audience helps you decide whether your tone should be formal or informal and. whether the receiver is likely to feel neutral, positive, or negative about Advisor Custom your message. a secondary audience. For example, let’s say you start to write an e-mail message. to your supervisor, Sheila, describing a problem you are having.

Halfway through. the message you realize that Sheila will probably forward this message to her boss, the vice president. Sheila will not want to summarize what you said; instead she. will take the easy route and Contract - Free merely forward your e-mail. 3xequity Advisor Custom Report! When you realize that. the vice president will probably see this message, you decide to back up and use.

a more formal tone. You remove your inquiry about Sheila’s family, you reduce. your complaints, and you tone down your language about why things went wrong. Instead, you provide more background information, and Template | Writable you are more specific in. explaining issues with which the vice president is unfamiliar. Analyzing the task. and anticipating the audience help you adapt your message so it is effective for both. primary and secondary receivers. priate communication channel.

In this digital age, the number of channels continues. to expand, as shown in Figure 2.5. Whether to send an e-mail message, schedule a. interaction and online messages interoffice information, considerable. Richest medium. consensus building that need a especially when data internally or. Best for 3xequity, persuasive, when members are quick response e-mail is unavailable externally. bad-news, and dispersed. personal messages hi.hello M------E-----M-------O------ REPORT.

two people cannot messages that messages that with a wide repository for digital. meet in person do not require require formality, Internet audience information that can. immediate feedback sensitivity, or a and encourage be easily changed. written record responses. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. For Writing Job Description Of Good! Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. video conference, or have a face-to-face conversation or group meeting depends on. some of the following factors: ?? Amount and speed of feedback and interactivity required.

?? Necessity of Financial Advisor Custom Report a permanent record. ?? Cost of the channel. ?? Degree of formality desired. ?? Confidentiality and sensitivity of the message. ?? Receiver’s preference and level of technical expertise. channel is. The richness of Green Spring Leaf a channel involves the 3xequity Advisor extent to which it recre- ates or represents all the information available in Entry Level Assistant Resume Template Resumedental, the original message. A. richer medium, such as a face-to-face conversation, permits more interactivity. and feedback. A leaner medium, such as a letter or an e-mail, presents a flat, one-dimensional message.

Richer media enable the sender to Financial Advisor Report, provide more. verbal and visual cues, as well as allow the sender to tailor the message to the. even misunderstood. If, for example, marketing manager Connor must motivate. the sales force to Tender Green Spring Powerpoint Template, | 07618, increase sales in the fourth quarter, he is 3xequity Valuation, unlikely to achieve his. goal if he merely posts an announcement on the office bulletin board, writes a. memo, or sends an e-mail. He could be more persuasive with a richer channel such.

as individual face-to-face conversations or a group meeting to stimulate sales. For. sales reps on the road, a richer medium would be a videoconference. Keep in Green Spring Leaf Backgrounds | 07618, mind. the following tips for choosing a communication channel: ?? Employ richer media for more persuasive or personal communications. Employ adaptive writing. techniques such as After analyzing the purpose and 3xequity Financial Valuation Report anticipating the audience, writers begin to.

incorporating audience think about how to adapt a message to the task and the audience. Adaptation is. benefits, developing the “you” the Word | Writable process of creating a message that suits the audience. Skilled communicators. view, and using conversational employ a number of Financial Advisor Custom expert writing techniques such as featuring audience bene- but professional language. fits, cultivating a “you” view, and sounding conversational but professional. early statesmen and authors recognized this fundamental writing principle over. 200 years ago. In describing effective writing, Ben Franklin observed, “To be. good, it ought to have a tendency to benefit the reader.”1 These wise words. have become a fundamental guideline for 6 Tips For Writing A Great Sales Job Description [examples, today’s business communicators.

Expanding on Franklin’s counsel, a contemporary communication consultant. gives this solid advice to his business clients: “Always stress the benefit to the. audience of 3xequity Financial whatever it is you are trying to get them to do. If you can show them. how you are going to Baptism Certificate Of Life |, save them frustration or help them meet their goals, you. have the makings of a powerful message.”2 Remember, WIIFM! Editorial review has deemed that any suppressed content does not materially affect the 3xequity Financial Advisor overall learning experience. Cengage Learning reserves the Baptism Tree Of Life | right to 3xequity Financial Valuation Report, remove additional content at any time if subsequent rights restrictions require it.

Adapting your message to the receiver’s needs means putting yourself in 6 Tips For Writing A Great Sales [examples Of Good, that Office. person’s shoes. It’s called empathy. Empathic senders think about how a receiver will Insider. decode a message. They try to 3xequity Financial Advisor Valuation Report, give something to the receiver, solve the receiver’s. problems, save the receiver’s money, or just understand the feelings and position of Level Dental Template | Free Resumedental “When it comes to. that person.

Which version of each of the Financial following messages is more appealing to 10+ Student Word, Pdf,, writing engaging. the audience? content, ‘you’ is the. most powerful word in. Sender Focus Audience Focus the English language, because people are. ? All employees are instructed here- ? By filling out the enclosed question- ultimately interested.

with to Financial Advisor, fill out the enclosed ques- naire, you can be one of the first in fulfilling their own. tionnaire so that we can allocate our employees to sign up for our training needs.”. training funds to employees. funds. —Brian Clark, founder of a. ? Our warranty becomes effective ? Your warranty begins working for top marketing blog called. only when we receive an Contract Templates - Free Word, Pdf, Download owner’s you as soon as you return your Copyblogger. registration. owner’s registration.

2-4b Developing the “You” View. the “you” view. They emphasize second-person pronouns (you, your) instead of. first-person pronouns (I/we, us, our). Whether your goal is to inform, persuade, or. promote goodwill, the catchiest words you can use are you and your. Advisor Custom Report! Compare the. respond to 10+ Student Contract - Free Word, Download, the attached survey complete the attached survey about. about health benefits. health benefits. can do anything. so that I can locate your records and. help you solve this problem.

the second-person pronoun you. Readers and 3xequity Financial Custom listeners appreciate genuine interest; on the other hand, they resent obvious attempts at manipulation. The authors of. some sales messages, for example, are guilty of overkill when they include you. dozens of times in a direct-mail promotion.

What’s more, the word can some- times create the wrong impression. Consider this statement: You cannot return. merchandise until you receive written approval. The word you appears twice, but the reader may feel singled out for criticism. In the following version, the. message is less personal and more positive: Customers may return merchandise. with written approval. is that it may result in overuse of the Pdf, Format passive voice. Financial Valuation! For example, to avoid writing. We will give you (active voice), you might write You will be given (passive. voice).

The active voice in writing is generally preferred because it identifies. who is doing the acting. You will learn more about Entry Level Dental Template active and passive voice in. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Financial Custom Valuation! Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Jeff Kowalsky/Bloomberg/Getty Images In recognizing the Entry Dental Assistant Template | Free value of the “you” view, however, you don’t have to sterilize your writing.

and totally avoid any first-person pronouns or. words that show your feelings. You can convey. sincerity, warmth, and enthusiasm by Report, the words. you choose. Don’t be afraid of phrases such as. I’m happy or We’re delighted, if you truly are. When speaking face-to-face, you can show.

sincerity and warmth with nonverbal cues such. as a smile and a pleasant voice tone. In letters, e-mail messages, memos, and other digital. messages, however, only expressive words and. phrases can show your feelings. 6 Tips A Great Sales [examples Of Good! These phrases. suggest hidden messages that say, You are. important, I hear you, and 3xequity Advisor Report I’m honestly trying. W hile addressing a panel at the 2014 Consumer. Electronics Show, Ford marketing chief Jim Most business messages replace conversation. Farley stirred controversy in comments That’s why they are most effective when they.

meant to showcase the automaker’s advanced GPS convey an College Application Sample Of informal, conversational tone instead. of a formal, pretentious tone. Just how informal. features. Instead of 3xequity Financial Valuation selling consumers on the benefits you can be depends greatly on the workplace. privacy policies, Google recently wrote, “we. and we know when you’re doing it,” he said. “We have believe this stuff matters.”3 In more traditional.

been more formal. The dilemma for you, then, is. remark startled listeners and violated nearly every knowing how casual to Assistant Resumedental, be in your writing. 3xequity Financial Advisor Custom Valuation! We. rule of 5+ Outline Template audience-focused communication. Ford quickly suggest that you strive to be conversational but. denounced the comments.

How might automakers professional, especially until you learn what your. adopt the “you” view to emphasize the benefits of 3xequity Financial Advisor Report organization prefers. i­n-dash navigation services to 5+ Outline Template Word | Writable, customers?4. other short messaging channels enable you and. your coworkers to have spontaneous conversa- tions. 3xequity Financial Advisor Valuation Report! Don’t, however, let your messages become sloppy, unprofessional, or even. dangerous. You will learn more about the dangers of e-mail and Calendar other digital chan- nels later. At this point, though, we focus on 3xequity Advisor Valuation, the tone of the language.

To project a professional image, you want to sound educated and mature. Overuse of expressions such as totally awesome, you know, and Template Calendar like, as well as. a reliance on unnecessary abbreviations (BTW for by the 3xequity Financial Custom way), make a business- person sound like a teenager. Professional messages do not include texting-style. abbreviations, slang, sentence fragments, and Personalized Baptism Certificate chitchat. We urge you to strive for a. warm, conversational tone that avoids low-level diction. Levels of 3xequity diction, as shown. in Figure 2.6, range from unprofessional to formal. Your goal is to Tender Green Powerpoint, convey a warm, friendly tone that sounds professional.

Although some writers are too casual, others are overly formal. To impress. readers and listeners, they use big words, long sentences, legal terminology, and third-person constructions. Stay away from expressions such as the 3xequity Advisor Valuation under- signed, the For Writing A Great Sales [examples Of Good writer, and the affected party. You will sound friendlier with familiar. pronouns such as I, we, and you. The following examples illustrate a profes- sional yet conversational tone: Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. check with me b4 announcing it. Please check with me before announcing it.

figures don’t look kosher. Show me some real stats. please submit the source statistics. ? Please return your contracts to me. ? All employees are herewith instructed to return the. appropriately designated contracts to the undersigned. Advisor Report! ? We will send your order as soon as we confirm the. ? Pertaining to your order, we must verify the sizes. that your organization requires prior to consign- ment of your order to our shipper. (Low-level diction) (Middle-level diction) (High-level diction) niques that improve the clarity, tone, and effectiveness of a message.

These skillful writing techniques including. techniques include using a positive and courteous tone, bias-free language, simple the use of a positive and. expression, and precise words. Take a look at Figure 2.7 to Template, see how a writer can courteous tone, bias-free. improve an 3xequity Financial Valuation Report e-mail message by For Writing Job Description, applying numerous expert writing techniques. language, plain language, and.

than negative language. Positive language generally conveys more information than. negative language does. Moreover, positive messages are uplifting and pleasant to. read. Advisor Custom Valuation! Positive wording tells what is and what can be done rather than what isn’t. and what can’t be done. For example, Your order cannot be shipped by January 10. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience.

Cengage Learning reserves the Certificate Of Life right to remove additional content at any time if subsequent rights restrictions require it. Figure 2.7? Applying Expert Writing Techniques to Improve an E-Mail Message. rather than (aforementioned, presenting ideas with stipulates, entice) audience bene ts Doesn’t use plain. Presents ideas English or. negatively (penalty, conversational tone. must not drive, (pertaining to, will not be limited, will herewith, facilitating, not be forced) and above-referenced) assumes driver will be.

view and audience. Phrases option in. bulleted list with. highlighting bene ts. (day off, less driving. stress, lower gas bill) and familiar words. supply store adjacent to an ice cream parlor in Portland, Maine, posted a sign on. its door that reads: Please enjoy your ice cream before you enjoy our store. That. sounds much more positive and inviting than No food allowed!5.

48 Chapter 2: Planning Business Messages. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Using positive language also involves avoiding negative words that create ill Office. will. Some words appear to blame or accuse your audience.

For example, opening Insider. a letter to a customer with You claim that suggests that you don’t believe the. customer. Other loaded words that can get you in trouble are complaint, criticism, “Negative tone can. defective, failed, mistake, and Advisor Valuation neglected. Also avoid phrases such as you appar- hurt your company.

ently are unaware of or you did not provide or you misunderstood or you don’t in many ways. Entry Resume Template | Free Resumedental! It can. understand. Often you may be unaware of the effect of these words. Financial Valuation Report! Notice in the lose customers, it can. following examples how you can revise the Template | Writable Calendar negative tone to create a more positive generate lawsuits and, impression. if inflammatory rhetoric. is found in a discover- Negative Positive able e-mail or log notes, a few words might. ? This plan definitely cannot succeed ? This plan definitely can succeed if we cost your company a. if we don’t obtain management obtain management approval. whopping settlement and. approval. punitive damages in Financial Advisor Custom, a. ? We look forward to College Resume Formatcollege Sample Of, completing your bad-faith lawsuit.”.

? You failed to include your credit card order as soon as we receive your. number, so we can’t mail your order. credit card number. 3xequity Financial Advisor Custom Report! —Gary Blake, National. Underwriter Life Health- ? Your letter of May 2 claims that you ? Your May 2 letter describes a Financial Services. returned a defective headset. headset you returned. ? Employees cannot park in Lot H until ? Employees may park in Lot H starting. April 1. April 1. avoiding words that sound demanding or preachy.

Expressions such as you should, you must, and you have to 5+ Outline Word | Writable Calendar, cause people to instinctively react with Oh, yeah? One. remedy is to turn these demands into 3xequity Advisor Valuation Report rhetorical questions that begin with Will you. please. College Resume Formatcollege Application Template Sample! . . Custom Valuation! . Giving reasons for a request also softens the tone. temper or being sarcastic will seldom accomplish your goals as a business commu- nicator: to inform, to persuade, and to Certificate In Christ |, create goodwill. When you are irritated, frustrated, or infuriated, keep cool and try to defuse the Advisor Custom Valuation Report situation. In dealing with.

customers in College Formatcollege Resume Template Sample Of, telephone conversations, use polite phrases such as these: I would be. happy to assist you with that, Thank you for Financial Advisor Custom, being so patient, and Green Spring Leaf Backgrounds | 07618 It was a pleasure. speaking with you. ? Can’t you people get anything right? This is. ? Please credit my account for $340. My latest statement. the second time I’ve written! shows that the 3xequity Advisor Custom Valuation error noted in my letter of Level Assistant | Free Resumedental May 15 has not. yet been corrected.

? Stewart, you must complete all performance. reviews by Friday. 3xequity Financial Advisor Custom Valuation Report! ? Stewart, will you please complete all performance. reviews by 10+ Student Format, Friday. ? Am I the only one who can read the operating. manual? ? Let’s review the operating manual together so that you. can get your documents to print correctly next time. Chapter 2: Planning Business Messages.

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. 2-5c Employing Bias-Free Language. free. Financial Custom Report! Few writers set out to be offensive. Sometimes, though, we all say things that. we never thought could be hurtful. The real problem is that we don’t think about. the words that stereotype groups of Green Leaf Powerpoint Template, people, such as the boys in the mail room or the. girls in the front office.

Be cautious about expressions that might be biased in terms. of gender, race, ethnicity, age, and disability. for words involving man or woman, by using plural nouns and pronouns, or by. changing to 3xequity Financial Advisor Custom, a gender-free word (person or representative). Avoid the his or her. option whenever possible. It’s wordy and conspicuous. With a little effort, you can. usually find a construction that is graceful, grammatical, and unself-conscious. subjective (such as spry old codger).

To avoid disability bias, do not refer to an. individual’s disability unless it is Tender | 07618, relevant. When necessary, use terms that do not. stigmatize people with disabilities. The following examples give you a quick look. at a few problem expressions and possible replacements. The real key to 3xequity Financial Custom Valuation Report, bias-free.

communication, though, lies in your awareness and commitment. Be on 5+ Outline | Writable, the lookout. to be sure that your messages do not exclude, stereotype, or offend people. ? female doctor, woman attorney, cleaning woman ? doctor, attorney, cleaner. ? waiter/waitress, authoress, stewardess ? server, author, flight attendant. ? mankind, man-hour, man-made ? humanity, working hours, artificial. ? office girls ? office workers. ? the doctor . . . he ? doctors . . . they.

? the teacher . . . 3xequity Financial Advisor! she ? teachers . . For Writing A Great Of Good! . they. ? executives and their wives ? executives and their spouses. ? foreman, flagman, workman, craftsman ? lead worker, flagger, worker, artisan. ? businessman, salesman ? businessperson, sales representative. ? Each employee had his picture taken. Financial Advisor Custom Valuation Report! ? Each employee had a picture taken. Each employee had his or her picture taken. ? An Indian accountant was hired. ? An accountant was hired.

? James Lee, an African-American, applied. ? James Lee applied. ? The law applied to old people. ? The law applied to people over sixty-five. ? Sally Kay, 55, was transferred. College Formatcollege Application Resume Template! ? Sally Kay was transferred. ? a sprightly old gentleman ? a man. ? a little old lady ? a woman. Editorial review has deemed that any suppressed content does not materially affect the Custom Valuation overall learning experience. Cengage Learning reserves the Personalized Baptism In Christ right to remove additional content at 3xequity Financial Advisor Report any time if subsequent rights restrictions require it. Disability Biased Bias Free. ? afflicted with arthritis, crippled by arthritis ? has arthritis. ? confined to a wheelchair ? uses a wheelchair.

that you think audience members will recognize. - Free Word, Format! Don’t, however, avoid a big word. that conveys your idea efficiently and is appropriate for the audience. Your goal is. to shun pompous and pretentious language. Instead, use GO words. 3xequity Advisor Custom! If you mean. begin, don’t say commence or initiate. If you mean pay, don’t write compensate. By.

substituting everyday, familiar words for unfamiliar ones, as shown here, you help. your audience comprehend your ideas quickly. ? commensurate ? equal Insider. ? interrogate ? question. ? materialize ? appear “Simple changes can. ? obfuscate ? confuse have profound results. . 10+ Student Templates - Free Word, Pdf, Download! . . ? remuneration ? pay, salary Plain talk isn’t only. ? terminate ? end rewriting.

It’s rethinking. your approach and. At the 3xequity Financial Custom Report same time, be selective in your use of jargon. Entry Dental Resume Template | Free! Jargon describes technical really personalizing your sjenner13/iStock/Thinkstock. or specialized terms within a field. These terms enable insiders to communicate message to the audience. complex ideas briefly, but to outsiders they mean nothing.

Human resources profes- and to the reader.”. sionals, for example, know precisely what’s meant by cafeteria plan (a benefits. option program), but most of us would be thinking about lunch. Geologists refer to —Janet Shimabukuro, manager, plate tectonics, and physicians discuss metastatic carcinomas. These terms mean Taxpayers Services, little to 3xequity Advisor Report, most of us. Use specialized language only when the audience will under- Department of Baptism In Christ Revenue, stand it. In addition, don’t forget to Financial Custom Report, consider secondary audiences: Will those poten- Washington State. tial receivers understand any technical terms used? 2-5e Using Precise, Vigorous Words. interested. Don’t overlook the thesaurus (also available online or on your computer) for expanding your word choices and vocabulary.

Whenever possible, use precise, specific words, as shown here: ? a change in Application Template, profits. ? to say ? a 25 percent hike in Custom Valuation Report, profits. ? to think about a 10 percent plunge in profits. to allege, assert, assume, judge. to probe, examine, inspect. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the Personalized Baptism Tree Of Life right to remove additional content at 3xequity Financial Advisor Valuation Report any time if subsequent rights restrictions require it. Summary of Learning Objectives. 2-1 Discuss the five steps in the communication process.

• The message travels over a channel (such as an e-mail, website, tweet, letter, or smartphone call). • “Noise” (loud sounds, misspelled words, or other distractions) may interfere with the transmission. • The receiver decodes (interprets) the message and may respond with feedback. 2-2 Recognize the Application Resume Of goals of business writing, summarize the 3-x-3 writing process, and explain how it. • The 3-x-3 writing process helps writers create efficient and effective messages. • Phase 1 (prewriting): analyze the message, anticipate the Financial Valuation Report audience, and consider how to 5+ Outline | Writable, adapt the message to the. • Phrase 3 (revising): edit, proofread, and evaluate the message. 2-3 Analyze the Report purpose of a message, anticipate its audience, and select the best communication. • Select the Template | Writable Calendar appropriate channel to inform, persuade, or convey goodwill. • After identifying the purpose, visualize both the 3xequity Advisor Custom Valuation primary and secondary audiences. • Remember that receivers will usually be thinking, What’s in it for me (WIIFM)?

• Select the best channel by considering (a) the importance of the Spring Leaf Template, Backgrounds message, (b) the amount and speed of feedback. (f) the confidentiality and sensitivity of the message, and (g) the Report receiver’s preference and level of technical. • Apply the “you” view without attempting to manipulate. • Use conversational but professional language. 2-5 Develop additional expert writing techniques including the use of a positive and courteous tone, • bias-free language, plain language, and precise words. (The project will be successful with your support rather than The project won’t be successful without your support). • Provide reasons for a request to soften the tone of a message.

• Avoid biased language that excludes, stereotypes, or offends people (lady lawyer, spry old gentleman, confined to a. (analyze instead of think about). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. 2. List the five steps in the communication process. (Obj. 1) 4. 10+ Student Contract Templates Word, Format! Describe the components in each stage of the 3-x-3 writing process.

Approximately how much time is spent on each stage? 6. What seven factors should writers consider in selecting an appropriate channel to deliver a message? (Obj. 3) 8. How can a business writer sound conversational but also be professional? (Obj. 4) Editorial review has deemed that any suppressed content does not materially affect the Financial Custom Valuation Report overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

9. Why is positive wording more effective in business messages than negative wording? (Obj. 6 Tips Sales Of Good! 5) 12. 3xequity Advisor Report! Why do you think employers prefer messages that are not written like high school and college essays? (Obj. 2)

13. Why should business writers strive to use short, familiar, simple words? Does this “dumb down” business messages? (Obj. 5) 14. A wise observer once said that bad writing makes smart people look dumb. Do you agree or disagree, and why? (Objs. 1–5) 15. In a letter to the editor, a teacher criticized an Assistant Template article in USA Today on autism because it used the Financial Advisor Custom Valuation term autistic child rather than. For example, instead of College Resume Template Sample identifying someone as a disabled person, one would say, she has a disability.

What does people-first. language mean? Can language change perceptions? (Obj. 3xequity Advisor Report! 5) 16. We have prepared the enclosed form that may be used by Formatcollege Resume Template Sample Of, victims to report identity theft to creditors. website to your employees and customers. double-endorsed checks presented by our customers. Editorial review has deemed that any suppressed content does not materially affect the Advisor Valuation overall learning experience. Entry Level Assistant Resume | Free Resumedental! Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

21. 3xequity Financial Advisor! Our warranty goes into effect only Tree |, when we have received the product’s registration card from the purchaser. communicating by e-mail and avoiding printing. 24. Per your recent e-mail, the undersigned takes pride in informing you that we are pleased to Advisor Custom Valuation Report, be able to 10+ Student - Free Word, Pdf,, participate in the Toys for. before November 1. 30. Employees are not allowed to use instant messaging until a company policy is established.

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the Financial Advisor Custom right to remove additional content at 5+ Outline Word | Writable Calendar any time if subsequent rights restrictions require it. 31. We must withhold authorizing payment of your consultant’s fees because our CPA claims that your work is incomplete. read can see from the 3xequity Financial Valuation attached documents that I’ve tried to explain this to you before. Next time read page 18 carefully so that you will know how to attach this blade.

we find it necessary to impose this new rule so that we can protect your personal information and company records. 36. Every employee must wear his photo identification on 5+ Outline Calendar, the job. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Plain Language and 3xequity Advisor Valuation Report Familiar Words (Obj. For Writing A Great! 5) 42.

The salary we are offering is commensurate with remuneration for other managers. 47. Government economists (say, hypothesize, predict) that employment will (stabilize, stay the same, even out) next year. of economic growth. new) level of risk and complexity. Editorial review has deemed that any suppressed content does not materially affect the 3xequity Financial Advisor Custom Report overall learning experience. Cengage Learning reserves the College Resume Template right to remove additional content at any time if subsequent rights restrictions require it. been learning. Rewriting is an excellent way to help you build writing skills.

It enables you to Advisor Valuation, focus on revising and not on supplying. a context or generating imaginary facts. Your instructor’s feedback regarding your strengths and challenges will speed your growth. as a business communicator. Note: Radical Rewrites are provided at | Writable Calendar for you to download and 3xequity Financial Advisor Valuation Report revise. 5+ Outline Template! Your instructor may show a. Your Task. Analyze the message and list at least five writing faults. Pay special attention to its tone. Custom Report! Your instructor may ask you to.

revise the message so that it reflects some of the Green Leaf Template, Backgrounds | 07618 expert writing techniques you learned in Advisor Valuation Report, this chapter. How can you make this mes- sage more courteous, positive, and precise? In addition, think about using familiar words and 5+ Outline Word | Writable Calendar developing the “you” view. From: Sybil Montrose [email protected] Subject: Problematic Online Use by Advisor Custom, Employees. Attached: E-Mail and Internet Policy.

Once again I have the decidedly unpleasant task of reminding all employees that you may NOT utilize company computers or. the Internet other than for work-related business and essential personal messages. Effective immediately a new policy must be. Our guys in IT tell me that our bandwidth is now seriously compromised by some of you boys and girls who are using company. computers for Facebooking, blogging, shopping, chatting, gaming, and downloading streaming video.

Yes, we have given you the. right to use e-mail responsibly for essential personal messages. That does not, however, include checking your Facebook or other. social accounts during work hours or downloading shows or sharing music. We distributed an e-mail policy a little while ago. We have now found it necessary to amplify and extrapolate that policy to Tender Green Powerpoint Template, | 07618, include. use of the Valuation Report Internet. If our company fails to control its e-mail and Internet use, you will continue to suffer slow downloads and.

virus intrusions. Templates Format! You may also lose the 3xequity Financial Report right to A Great Of Good, use e-mail altogether. In the past every employee has had the right to 3xequity Financial, send a. personal e-mail occasionally, but he must use that right carefully. Formatcollege Application Template Sample! We don’t want to Financial Custom Valuation, prohibit the personal use of e-mail entirely. Don’t make me do this! You will be expected to study the attached E-Mail and Internet policy and return the Tender Green Powerpoint Backgrounds signed form with your agreement to adhere to. this policy.

You must return this form by Advisor Valuation, March 1. No exceptions! Editorial review has deemed that any suppressed content does not materially affect the Resume Application Resume Of overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. channels shown are available, ranging from face-to-face conversations to instant messages, blogs, and wikis. Be prepared to Financial Advisor, justify. your choices based on the richness of each channel. a. As part of a task force to investigate cell phone marketing, you need to Personalized Tree, establish a central location where each team member can. b. You’re sitting on the couch in the evening watching TV when you suddenly remember that you were supposed to Financial Advisor Valuation, send Jeremy. some information about a shared project. Should you text him right away before you forget?

c. As an event planner, you have been engaged to research sites for a celebrity golf tournament. What is the best channel for. conveying your findings to your boss or planning committee? d. 10+ Student Contract Templates Pdf, Format Download! You want to persuade your manager to change your work schedule. e. As a sales manager, you want to know which of your sales reps in the field are available immediately for a quick teleconference. f. You need to 3xequity Valuation Report, know whether Amanda in Reprographics can produce a rush job for you in two days. g. Your firm must respond to a notice from the Internal Revenue Service announcing that the company owes a penalty because it. underreported its income in the previous fiscal year. write the word that completes the statement correctly and the number of the G/M principle illustrated.

When you finish, compare. your responses with those provided near the end of the book. Spring Leaf Backgrounds | 07618! If your responses differ, study carefully the principles in parentheses. _it_s________________1_.0_9_d_ Example? The Employee Development Committee will make (its, their) recommendation soon. ______________________ 1. The manager said that Elena would call. Was it (she, her) who left the Advisor message? ______________________ 2. Level Dental Assistant Template! Every member of the 3xequity Financial Advisor Report men’s soccer team must have (his, their) medical exam completed by Monday.

______________________ 3. Even instant messages sent between the CEO and (he, him) were revealed in Tender Spring Powerpoint Template, Backgrounds, the court case. ______________________ 4. (Who, Whom) have you hired to Custom Valuation Report, create cutting-edge ads for Template Calendar, us? ______________________ 5. It looks as if (yours, your’s) is the only report that cites electronic sources correctly. ______________________ 6. Mark asked Catherine and (I, me, myself) to help him complete his research. ______________________ 7. My friend and (I, me, myself) were interviewed for the same job. ______________________ 8. To park the 3xequity Financial Advisor Valuation Report car, turn (it’s, its) wheels to Level Assistant Resume Template, the left. ______________________ 9. Give the budget figures to Valuation, (whoever, whomever) asked for them. ______________________ 10. Everyone except the interviewer and Pdf, Format Download (I, me, myself) noticed the alarm.

______________________ 11. No one knows that case better than (he, him, himself). ______________________ 12. A proposed budget was sent to (we, us) owners before the vote. ______________________ 13. One of the 3xequity Financial Custom Valuation Report female travelers left (their, her) smartphone on the seat. ______________________ 14. Neither the glamour nor the excitement of the Vegas job had lost (its, it’s, their) appeal. ______________________ 15. If neither Cory nor I receive confirmation of our itinerary, (him and me, him and Personalized Certificate Of Life In Christ | I, he and I)

Editorial review has deemed that any suppressed content does not materially affect the 3xequity Advisor Valuation overall learning experience. Templates - Free Pdf, Format! Cengage Learning reserves the right to remove additional content at Financial Custom Report any time if subsequent rights restrictions require it. about beverage sweeteners from a researcher to his boss. However, the message suffers from Powerpoint Template, | 07618, proofreading, spelling, grammar, punc- tuation, and other writing faults that require correction. Study the guidelines in the Grammar/Mechanics Handbook. as well as the. lists of Confusing Words and Frequently Misspelled Words at the end of the book to sharpen your skills. Your Task. Custom Valuation! Edit the following message (a) by correcting errors in your textbook or on a photocopy using proofreading marks from. Appendix A or (b) by downloading the message from and correcting at 6 Tips For Writing Sales your computer.

Your instructor may. show you a possible solution. From: Aliriza Kasra [email protected] Subject: Sending Information on Beverage Sweeteners. Orenstein and Advisor Custom Report I pertaining to sweeteners. As you probaly already know, Coca-Cola co.

and PepsiCo inc. 10+ Student Templates Word, Pdf, Download! market many drinks using sweeteners that are new to the market. Which it considers a natural sweetener because it is derived from an herb. The initial. launch focused on locations and events oriented to teenagers and young adults. According to Financial Valuation Report, inside information obtained by Ollie and I, this product was tested on. the shelfs of grocerys, mass merchants, and conveience stores in 5 citys in Florida. collaboration with Green earth sweetener co.

Its called Pure Via. The ?rst products. that contained the sweetener were 3 ?avors of zero-calorie SoBe Lifewater. It may. also be used in a orange-juice drink with half the calorys and For Writing Of Good sugar of Valuation orange juice. Another new sweetener is Nectresse, marketed by Splenda.

It comes from the 5+ Outline Template Calendar monk. fruit. Financial Report! Which has been cultivated for Personalized Baptism Certificate |, centurys, and only recently rediscovered as a. source of natural sweetness. for these new sweeteners. FDA approval was an issue because studys conducted in. the early 1990s suggested that their was possible adverse health effects from the Financial Advisor Custom Valuation Report use. of stevia-based products. However the herb has been aproved for use in 12 countrys. the market. We cannot submit our full report until October 15. Research and Development.

Of?ce: (927) 443-9920. Cell: (927) 442-2310. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Communication Career Skills. Solving, and 5+ Outline Decision Making! check their brains at the door and do only as told.

Today, you important. will be expected to use your brain and think critically. You will. be solving problems and making decisions. Much of this book is • Choose the best alternative and test it. Select an alterna- devoted to helping you solve problems and communicate those tive, and 3xequity Financial Advisor Valuation Report try it out to see if it meets your expectations. 10+ Student Word, Pdf, Download! If it.

decisions to management, fellow workers, clients, the govern- does, put your decision it into action. 3xequity Financial Advisor! If it doesn’t, rethink your. ment, and the public. Faced with a problem or an issue, most of 6 Tips Job Description [examples alternatives. The freight company decided to give its unhappy. us do a lot of 3xequity Advisor Valuation Report worrying before identifying the Green Template, issues or making a customers free delivery service to Financial Custom Valuation Report, make up for the lost pack- decision. You can convert all that worrying to directed thinking ages and Personalized Baptism Certificate Of Life downtime. Be sure to continue monitoring and. by channeling it into the following procedure: adjusting the solution to ensure its effectiveness over time. recognize that a problem exists.

Some problems are big and Financial Custom Valuation Report lem (discussed on page 39) in which customers and 5+ Outline Calendar some fran- unmistakable, such as failure of an air-freight delivery service chise owners are unhappy with the multiple lines for Custom Valuation, service. to get packages to customers on 6 Tips For Writing A Great Job Description, time. Report! Other problems may Customers don’t seem to know where to stand to College Resume Sample Of, be the next. be continuing annoyances, such as regularly running out of served. Advisor Report! Tempers flare when aggressive customers cut in 6 Tips Sales Of Good, line, and.

toner for an office copy machine. The first step in reaching a other customers spend so much time protecting their places in. solution is pinpointing the problem. line that they are not ready to order. As a franchise owner, you. want to solve this problem. 3xequity Advisor Valuation Report! Any new procedures, however, must. • Gather information. Personalized Baptism Certificate Tree In Christ! Learn more about the problem situation. be approved by a majority of 3xequity Financial Valuation Report McDonald’s owners in your district. Look for possible causes and solutions. This step may mean You know that McDonald’s management feels that the multi- checking files, calling suppliers, or brainstorming with fellow line system accommodates higher volumes of 10+ Student Contract Templates Word, Format customers more. workers.

For example, the air-freight delivery service would quickly than a single-line system does. In addition, customers are. investigate the tracking systems of the commercial airlines turned off when they see a long line. carrying its packages to determine what is going wrong. • Evaluate the evidence. 3xequity Custom Report! Where did the information come. from? Does it represent various points of view? What biases • Individually or with a team, use the critical-thinking steps. could be expected from each source? How accurate is the outlined here.

Begin by clarifying the Personalized Tree Of Life In Christ problem. information gathered? Is it fact or opinion? For example, it is. a fact that packages are missing; it is an Financial Advisor Custom opinion that they are • Where could you gather information? Would it be wise to. merely lost and will turn up eventually. see what your competitors are doing? How do banks handle. customer lines?

Airlines? • Consider alternatives and implications. Draw conclu- sions from the gathered evidence and pose solutions. Then • Evaluate your findings and consider alternatives. What are. weigh the advantages and disadvantages of each alternative. the pros and cons of each alternative? What are the costs, benefits, and consequences? What are.

the obstacles, and how can they be handled? Most impor- • With your team, choose the best alternative. Present your. tant, what solution best serves your goals and those of Tender Green Spring Leaf Template, | 07618 your recommendation to your class and give your reasons for. Editorial review has deemed that any suppressed content does not materially affect the Advisor Custom Report overall learning experience. Cengage Learning reserves the right to College Resume Application Sample, remove additional content at any time if subsequent rights restrictions require it. endNotes 5? Be positive. (2009, March). Communication Briefings, p. 5. Adapted from. Brandi, J. Winning at Financial Valuation Report customer retention at http://www. 1? Arnold, V. (1986, August). Benjamin Franklin on College Application Resume Template, writing well.

Personnel 6? Link, S. (2012, May 2). 3xequity Financial Advisor Valuation Report! Use “person first” language. [Letter to editor]. USA. 2? Bacon, M. (1988, April). Quoted in Business writing: One-on-one speaks Today, p. 6A.

best to the masses. Training, p. 10+ Student Templates - Free! 95. Ford exec apologizes for 3xequity Valuation Report, saying company tracks customers with GPS. The Detroit News. Retrieved from The Detroit News. Retrieved from

Financial Services Edition, 106(44), 35. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Organizing and Assistant Resume Template Drafting Chapter. you should be able to. Apply Phase 2 of the 3-x-3. lots of Financial Advisor Custom Valuation people believe they will never be required to write on the job. The truth is, however, that business, technical, and professional people in this digital age are background information. exchanging more messages than ever before.

The more quickly you can put your. ideas down and the more clearly you can explain what needs to be said, the more 3-2. successful and happy you will be in your career. Organize information into. three chapters to teaching you a tried-and-true writing process, summarized in.

Figure 3.1 This process guides you through the Word steps necessary to write rapidly but, 3-3. more important, clearly. Instead of struggling with a writing assignment and not Compose the 3xequity Financial Advisor Custom Valuation first draft of. knowing where to 6 Tips For Writing A Great Sales Job Description, begin or what to Financial Advisor Report, say, you can use this effective process both in. school and on the job. a message using a variety.

the importance of using a conversational tone, positive language, plain and cour- teous expression, and familiar words. This chapter addresses the Template | Writable second stage of avoiding sentence fragments, the process, which involves gathering information, organizing it into 3xequity Custom Valuation Report outlines, and. drafting messages. run-on sentences, and. Improve your writing by. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Of Good! Cengage Learning reserves the right to 3xequity Financial Custom Report, remove additional content at College Resume Template Of any time if subsequent rights restrictions require it. Office 3-1a G etting Started Requires Researching Background. today’s electronic commu- information. We call this process research, a rather formal-sounding term. For our.

nications, one might purposes, however, research simply means “collecting information about a certain. think that the value of topic.” This is an important step in the writing process because that information helps. fundamental writing the writer shape the message. Discovering significant information after a message is half. skills has ­diminished in Financial Valuation, completed often means having to Personalized Certificate Tree In Christ, start over and reorganize. 3xequity Financial Advisor Custom Valuation Report! To avoid frustration and. the workplace. Baptism Certificate Tree Of Life In Christ |! Actually inaccurate messages, writers collect information that answers several questions: the need to write clearly.

and quickly has never ?? What does the receiver need to Custom Report, know about this topic? been more important ?? What is the receiver to do? than in today’s highly ?? How is the Tree Of Life In Christ | receiver to Valuation Report, do it? competitive, technology- ?? When must the receiver do it? driven global economy.” ?? What will happen if the Formatcollege Resume Template Of receiver doesn’t do it? and chief executive officer of in 3xequity Valuation, your head or at your fingertips, you must conduct research. This research may. EMC Corporation be informal or formal. reports, and oral presentations—require information that you can collect infor- Apply Phase 2 of the 5+ Outline Calendar 3-x-3 mally. Where can you find information before starting a project?

The following. writing process, which begins techniques are useful in informal research: with formal and informal ?? Search your company’s files. If you are responding to an inquiry or drafting a. research to collect back- ground information. routine message, you often can find background information such as previous. correspondence in your own files or those of the Custom Valuation Report company. 6 Tips For Writing A Great Sales! You might consult the. company wiki or other digital and 3xequity Financial Advisor Custom manual files. You might also consult colleagues.

?? Talk with the boss. Get information from the For Writing individual making the assignment. What does that person know about the topic? What slant should you take? What other sources would that person suggest? ?? Interview the target audience. Consider talking with individuals at whom.

the message is aimed. They can provide clarifying information that tells. purpose. What do you want the by searching files and the Internet. long lead-ins, redundancies, and. receiver to do or believe? trite business phrases. Strive for. Organize: Arrange direct messages parallelism, clarity, conciseness, and. Anticipate: What does the audience with the big idea first. For persua- readability. already know? How will it receive this sive or negative messages, use an.

message? indirect, problem-solving strategy. Proofread: Check carefully for Advisor, errors. in spelling, grammar, punctuation, Adapt: Think about techniques Draft: Prepare the 6 Tips For Writing Job Description first draft, using and format. to present this message most active-voice sentences, coherent. effectively. Consider how to Custom Valuation Report, elicit paragraphs, and appropriate transi- Evaluate: Will this message achieve. feedback. 10+ Student Contract Format Download! tional expressions. your purpose? Is the tone pleasant? Did you encourage feedback? Editorial review has deemed that any suppressed content does not materially affect the overall learning experience.

Cengage Learning reserves the right to 3xequity Financial Advisor Custom Valuation, remove additional content at any time if subsequent rights restrictions require it. you what they want to Spring Powerpoint Template, | 07618, know and how you © wavebreakmedia/ should shape your remarks. Suggestions. for conducting more formal interviews are. presented in Chapter 10.

?? C onduct an informal survey. Gather. u­ nscientific but helpful information through. q­ uestionnaires, telephone surveys, or online. surveys. 3xequity Financial Advisor! In preparing a report predicting the. success of a proposed company fitness center, for example, circulate a questionnaire asking. for employee reactions. ?? Brainstorm for ideas. Alone or with others, discuss ideas for the writing task at Resume Of hand, and. record at least a dozen ideas without judging.

them. Small groups are especially fruitful in. brainstorming because people spin ideas off. egy firm, brainstorming may devolve into 3xequity Financial Advisor Valuation Report a kind of. Long reports and complex business problems competitive-idea tennis match. One “Jumpster”. generally require formal research methods.

Let’s starts with the first idea, and 6 Tips A Great Job Description [examples Of Good the next Jumpster says, say you are part of the management team for an. international retailer such as Forever 21 and you “Yes, and?” which leads to another “Yes, and?” bounc- Canada. Or, let’s assume you must write a term. paper for a college class. Both tasks require more method, this technique became an effective collabora- data than you have in your head or at 3xequity Advisor Custom Report your finger- tips. To conduct formal research, consider the Entry Level Resume Template Resumedental tion procedure and a core element of 3xequity Custom scrum, a daily. following research options: standing meeting where the same “yes, and” principle is. applied in improv games that prepare the company for. ?? Access electronic sources.

College and public its unique approach to brainstorming. For its megaclient. that permit access to a wide array of Level Assistant Template Resumedental books, journals, magazines, newspapers, and other a Box,” which became a phenomenal success. 3xequity Financial Report! How does. the “Yes, and” concept improve brainstorming?1. you also could conduct an online Google. search turning up thousands of hits, which.

can be overwhelming. Expect to be deluged with torrents of information, presenting a troubling paradox: research seems to be far more difficult. to conduct in the digital age than in previous times.2 With so much data. drowning today’s researchers, they struggle to sort through it all, trying to. decide what is current, relevant, and credible. 5+ Outline! Help is on the way, however! You’ll learn more about researching and using electronic sources effectively. is available through manual searching of resources in public and college.

libraries. 3xequity Financial Advisor Custom! These traditional paper-based sources include books and newspaper, magazine, and journal articles. Other sources are encyclopedias, reference. books, handbooks, dictionaries, directories, and almanacs. project, go directly to Certificate Tree, the source. In helping to Advisor Valuation Report, launch a new Forever 21 outlet. in Canada, you might travel to possible sites and check them out. If you need. information about how many shoppers pass by a location or visit a shopping.

Editorial review has deemed that any suppressed content does not materially affect the 10+ Student Contract Templates - Free Word, Pdf, Format overall learning experience. Cengage Learning reserves the right to Financial Valuation, remove additional content at any time if subsequent rights restrictions require it. center, you might conduct a traffic count. 10+ Student Contract Pdf, Format! If you need information about. consumers, you could search blogs, Twitter, wikis, and Facebook fan pages. Financial Advisor Valuation Report! To. learn more about specific shoppers, you could use questionnaires, interviews, or.

focus groups. Formal research often includes scientific sampling methods that. enable investigators to Application Template Of, make accurate judgments and Financial Advisor Custom Valuation Report valid predictions. ?? Conduct scientific experiments. Templates - Free Word, Pdf,! Another source of Valuation primary data is experimen- tation. Instead of 10+ Student Contract Templates Pdf, Download merely asking for the target audience’s opinion, scientific.

researchers present choices with controlled variables. Assume, for example, that. the management team at Forever 21 wants to know at what price and under. what circumstances consumers would purchase jeans from 3xequity Report, Forever 21 instead. of from Abercrombie Fitch. Entry Dental Resume Template | Free! Instead of jeans, let’s say that management. wants to 3xequity Financial Advisor, study the time of year and College Formatcollege Resume Sample Of type of weather conditions that motivate. consumers to begin purchasing sweaters, jackets, and cold-weather gear.

The. results of Valuation such experimentation would provide valuable data for managerial. decision making. Because formal research techniques are particularly necessary. for reports, you will study resources and Calendar techniques more extensively in Unit 4. strategic relationships. includes two processes: grouping and strategizing.

Well-organized messages. group similar items together; ideas follow a sequence that helps the reader under- stand relationships and accept the Financial Advisor Custom Report writer’s views. Unorganized messages proceed. free-form, jumping from Contract Templates - Free Format Download, one thought to another. Such messages fail to emphasize. important points.

Puzzled readers can’t see how the pieces fit together, and they. become frustrated and irritated. Many communication experts regard poor orga- nization as the greatest failing of business writers. Two simple techniques can help. you organize data: the scratch list and Valuation Report the outline. message. They then compose the message on a computer directly from the scratch. list. Most writers, though, need to organize their ideas—especially if the project is.

complex—into a hierarchy such as an Tender Spring Powerpoint | 07618 outline. 3xequity Custom Valuation Report! The beauty of preparing an 10+ Student Templates Word, Pdf, outline. is that it gives you a chance to organize your thinking before you get bogged down. in word choice and sentence structure. Figure 3.2 shows an outline format.

the reader to be pleased, mildly interested, or, at worst, neutral—use the direct. strategy. That is, put your main point—the purpose of your message—in the first. or second sentence. Dianna Booher, renowned writing consultant, pointed out Custom Report that. typical readers begin any message by thinking, “So what am I supposed to do with. this information?” In business writing you have to Format Download, say, “Reader, here is my point!”3.

As quickly as possible, tell why you are writing. Compare the direct and indirect. strategies in the following e-mail openings. Notice how long it takes to Advisor, get to the. main idea in the indirect opening. prospective job candidates. For this reason, the Management begin a college internship pilot program. Council has been gathering information about an internship next fall. program for Resume Formatcollege Sample Of, college students. After considerable investigation, we. have voted to 3xequity Advisor Custom, begin a pilot program starting next fall.

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Figure 3.2? Format for an Outline. • Define the main topic in the title. • Divide the main topic into major components or.

• Break the Template Calendar components into subpoints. • Don’t put a single item under a major component; main item above it or reorganize. • Strive to make each component exclusive (no. • Use details, illustrations, and evidence to support. to the main idea quickly. This direct method, also called frontloading, has at least. ?? Saves the reader’s time. Valuation Report! Many of Dental Assistant Template | Free Resumedental today’s businesspeople can devote only a few. lose their readers along the way.

?? Sets a proper frame of mind. Learning the purpose up front helps the reader. put the subsequent details and explanations in perspective. Without a clear. opening, the reader may be thinking, “Why am I being told this?”. ?? Reduces frustration. Readers forced to struggle through excessive verbiage. before reaching the main idea can become frustrated and begin to resent the.

writer. Poorly organized messages create a negative impression of the Financial Custom Valuation Report writer. Typical business messages that follow the direct strategy include routine requests. and responses, orders and acknowledgments, nonsensitive memos, e-mails, infor- mational reports, and informational oral presentations. All these tasks have one. element in common: none has a sensitive subject that will upset the 5+ Outline Template | Writable Calendar reader. It should.

be noted, however, that some business communicators prefer to use the direct. strategy for nearly all messages. strategy is more appropriate. In this strategy you reveal the main idea only after. you have offered an explanation and evidence. This approach works well with three. kinds of messages: (a) bad news, (b) ideas that require persuasion, and (c) sensitive. news, especially when being transmitted to Financial Report, superiors. The indirect strategy has. ?? Respects the feelings of the audience.

Bad news is Tender Spring Leaf Powerpoint Template, Backgrounds | 07618, always painful, but the. ?? Facilitates a fair hearing. Messages that may upset the reader are more likely to. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Custom! Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. US Air Force Photo/Alamy When Hurricane Sandy slammed the East Coast. of the United States, the Template superstorm flooded. thousands of homes and left citizens displaced, especially in New Jersey and New York.

In the weeks that. followed, devastated homeowners contacted insur- ance companies for help rebuilding their lives—only to. discover that standard homeowner policies do not cover. flood losses. Sympathetic claims adjusters struggled to. break the bad news, and heartbroken policyholders. expressed anger and disbelief as their claims were. ­denied. “It’s traumatic to lose your house and everything. you own,” said one survivor. “On top of 3xequity this, you find out. your insurance is not helping you.” How should claims.

administrators organize messages when denying claims. to disaster victims?4. reading or listening. ?? Minimizes a negative reaction. Formatcollege Sample Of! A reader’s overall reaction to a negative message. is generally improved if the news is delivered gently. Typical business messages that could be developed indirectly include e-mails, memos, and letters that refuse requests, deny claims, and disapprove credit. Persuasive requests, sales letters, sensitive messages, and some reports and 3xequity Advisor Report oral. presentations may also benefit from the indirect strategy. You will learn more about.

using the indirect strategy in Chapters 7 and 8. In summary, business messages may be organized directly (with the main idea. first) or indirectly. How you expect the audience to respond determines which. strategy to use, as illustrated in Green Leaf Powerpoint Template,, Figure 3.3. Although these two strategies cover. many communication problems, they should be considered neither universal nor. inviolate. Every business transaction is distinct. Some messages are mixed: part. good news, part bad; part goodwill, part persuasion.

In upcoming chapters you. will practice applying the direct and indirect strategies in Financial Advisor Custom Report, typical situations. Resume Application Template! Then, you will have the skills and confidence to evaluate communication problems and. vary these strategies depending on the goals you wish to achieve. If somewhat interested. If neutral ? Good news. Editorial review has deemed that any suppressed content does not materially affect the 3xequity Financial Advisor Report overall learning experience.

Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. 3-3 Composing the First Draft With Effective Sentences 3Learning Objective. you’re ready to begin drafting. Level Template Resumedental! Many writers have trouble getting started, especially message using a variety of. if they haven’t completed the preparatory work. Organizing your ideas and working sentence types while avoiding. from an outline are very helpful in Financial Custom Valuation, overcoming writer’s block. Composition is also sentence fragments, run-on. easier if you have a quiet environment in which to concentrate, if you set aside time sentences, and Resume Formatcollege Resume Template Sample comma splices. to concentrate, and if you limit interruptions.

that you write quickly (freewriting). Get your thoughts down now and 3xequity Custom refine them in. later versions. College Template Sample! As you take up each idea, imagine that you are talking to the reader. Don’t let yourself get bogged down. If you can’t think of the Advisor Custom Report right word, insert a. substitute or type find perfect word later. Freewriting works well for some writers, but others prefer to move more slowly and Leaf Template, Backgrounds think through their ideas more deliber- ately.

Whether you are a speedy or a deliberate writer, keep in Financial Advisor Custom Valuation, mind that you are. writing the first draft. You will have time later to revise and polish your sentences. monotony and to Personalized Baptism Certificate Of Life In Christ, add spark to your writing, use a variety of sentence types. You. have four sentence types from which to choose: simple, compound, complex, and. such as and, but, or or; (b) a semicolon; or (c) a conjunctive adverb such as however, consequently, and 3xequity Financial Advisor Custom Report therefore: thought that cannot stand by 5+ Outline Calendar, itself). Dependent clauses are often introduced by. words such as although, since, because, when, and if. When dependent clauses.

precede independent clauses, they always are followed by a comma: When the entrepreneur saw the opportunity, she responded immediately; Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at Financial Advisor any time if subsequent rights restrictions require it. Office 3-3b Avoiding Three Common Sentence Faults. As you craft your sentences, beware of Personalized Certificate | three common traps: fragments, run-on. “If you think an (fused) sentences, and Financial comma-splice sentences. If any of these faults appears in 5+ Outline Word Calendar, a. a­ postrophe was one of business message, the writer immediately loses credibility. the 12 disciples of Jesus, you will never work One of the most serious errors a writer can make is punctuating a fragment as. for me. If you think a if it were a complete sentence.

A fragment is usually a broken-off part of a complex. semicolon is a regular sentence. Fragments often can be identified by the words that introduce them—words. colon with an 3xequity Advisor Report identity such as although, as, because, even, except, for example, if, instead of, since, such. crisis, I will not hire you. as, that, which, and when. Word, Pdf, Format! These words introduce dependent clauses, as italicized in. If you scatter commas the following fragment examples. They should not be punctuated as sentences. 3xequity! Make. into a sentence with all sure such clauses always connect to independent clauses, as shown in the revisions.

the discrimination of Resume Sample Of a. shotgun, you might make Fragment Revision. it to the foyer before we. politely escort you from ? Because most transactions require ? Because most transactions require. the building.” a permanent record. Good writing a permanent record, good writing. skills are critical. skills are critical. —Kyle Wiens, CEO, iFixit, the largest online repair ? The recruiter requested a writing ? The recruiter requested a writing. community sample. Even though the 3xequity Custom Valuation candidate sample even though the Personalized Baptism Certificate Of Life In Christ candidate. seemed to communicate well. seemed to 3xequity Advisor, communicate well. two independent clauses must be joined by a coordinating conjunction (and, or, nor, but) or by a semicolon (;) or separated into two sentences.

Without a conjunc- tion or a semicolon, a run-on sentence results. resumes some also use websites as resumes. Some also use websites as. electronic portfolios. electronic portfolios. another sent a link to her Web portfolio. another sent a link to Contract Templates - Free Pdf, Format Download, her Web portfolio. together) two independent clauses with a comma. Independent clauses may be. joined with a coordinating conjunction (and, or, nor, but) or a conjunctive adverb. (however, consequently, therefore, and others). Notice that clauses joined by a. coordinating conjunctions require only a comma.

Clauses joined by Financial Custom Valuation, a conjunctive. adverb require a semicolon and a comma. To rectify a comma splice, try one of. the possible revisions shown here: desktop computers, others computers, but others prefer their tablets. prefer their tablets. ? Some employees prefer their desktop. computers; however, others prefer their. computers; others prefer their tablets. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. 3-3c Favoring Short Sentences Office.

Because your goal is to communicate clearly, you should strive for sentences. that average 20 words. Some sentences will be shorter; some will be longer. The On the topic of comma. American Press Institute reports that reader comprehension drops off markedly as splices, one well-known. sentences become longer.5 Therefore, in crafting your sentences, think about the writing coach says, “Why. relationship between sentence length and comprehension. do intelligent people. make the error? I think. Sentence Length Comprehension Rate people worry that they. ? 8 words 100% will come across too.

15 words ?90% informally or too plainly. 19 words ?80% if they use [two] short. 28 words ?50% sentences. Tender Spring Powerpoint Template,! They believe. Instead of stringing together clauses with and, but, and however, break some sentences, especially. of those complex sentences into separate segments.

Business readers want to Financial Valuation, grasp two of them in a row, ideas immediately. They can do that best when thoughts are separated into short can’t be professional. 5+ Outline Word | Writable! But. sentences. On the 3xequity Financial Advisor Report other hand, too many monotonous short sentences will sound two short, crisp, clear. “grammar schoolish” and may bore or even annoy the reader. Strive for 5+ Outline | Writable, a balance sentences in a row are. between longer sentences and shorter ones. Your grammar-checker and spell- professional and punchy.”. checker can show you readability statistics that flag long sentences and give you an.

average sentence length. —Lynn Gaertner Johnson, business writing trainer, writing techniques. In this section we focus on emphasizing and de-emphasizing. ideas and using active and Financial Advisor Valuation passive voice strategically. them loudly or by repeating them slowly. You could even pound the table if you emphasizing important ideas, want to show real emphasis! Another way you could signal the relative importance employing the A Great active and.

of an idea is by raising your eyebrows or by shaking your head or whispering in a passive voice effectively, using. low voice. Custom Valuation Report! But when you write, you must rely on College Application Resume Sample, other means to tell your readers parallelism, and preventing. which ideas are more important than others. Financial Custom Valuation Report! Emphasis in College Resume Formatcollege Template Sample Of, writing can be achieved dangling and misplaced. primarily in two ways: mechanically and stylistically. 3xequity Financial Valuation Report! modifiers. Italics and boldface Using italics or boldface conveys special meaning.

Font changes Selecting a large, small, or different font draws interest. All caps Printing words in ALL CAPS is like shouting them. Dashes Dashes—used sparingly—can be effective. Tabulation Listing items vertically makes them stand out: 2.? Second item. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience.

Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Other means of For Writing A Great Sales Job Description Of Good achieving mechanical emphasis include the arrangement of Financial Report space, color, lines, boxes, columns, titles, headings, and subheadings. Today’s software. and color printers provide a wonderful array of capabilities for Level Assistant Resume, setting off ideas. More tips on Financial Advisor, achieving emphasis are coming in Chapter 4, in which we cover docu- writer chooses words carefully and | Writable Calendar constructs sentences skillfully to emphasize. main ideas and 3xequity Financial Advisor Custom Valuation de-emphasize minor or negative ideas. Here are four suggestions for. emphasizing ideas stylistically: picture ideas clearly. changed. how job hunters search for 10+ Student Word, Download, positions. as possible.

5 p.m. tomorrow, May 3. but also focus on networking. most important, focus on networking. customer service and low prices. primary reason for 3xequity Custom Report, shopping here is the. surrounding words when they appear first or last in a sentence. Observe how the. concept of Tender Spring Powerpoint Template, Backgrounds | 07618 productivity can be emphasized by its position in the sentence: effective in 3xequity Financial Valuation, increasing productivity increased when profit-sharing plans. when they are linked to individual are linked to individual performance. performance rather than to Leaf Template, Backgrounds | 07618, group rather than to group performance. making it share the stage with other words and clauses. Instead, put it in a simple.

sentence or in Advisor Custom Report, an independent clause. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at Level Assistant Resume Resumedental any time if subsequent rights restrictions require it. Main Idea Lost Main Idea Clear. this program, we had many candidates and expect program. (Simple sentence) to expand the program in the future. 3xequity Financial Advisor Valuation! (The main idea.

is lost in a dependent clause.) Use general words. ? Our records indicate that you were recently fired. ? Our records indicate that your employment status. has recently changed. that contains something positive.?In sentences with dependent clauses, the main. emphasis is Resume Application Sample, always on the independent clause. a special plan that will allow you to fill your imme- can fill your immediate needs on 3xequity Financial Advisor Custom, a cash basis with. diate needs on a cash basis. our special plan. voice sentences, the subject receives the Tender Leaf Backgrounds action.

Active-voice sentences are more. direct because they reveal the performer immediately. 3xequity Advisor Report! They are easier to under- stand and Certificate Tree usually shorter. Most business writing should be in the active voice. However, passive voice is 3xequity Financial Report, useful to (a) emphasize an action rather than a person, (b) de-emphasize negative news, and (c) conceal the doer of an 10+ Student - Free Word, Format action. written so that their parts are balanced, or parallel, are easy to read and understand. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

To achieve parallel construction, use similar structures to express similar ideas. Custom Report! For. example, the words computing, coding, recording, and storing are parallel because. the words all end in -ing. To express the 5+ Outline Word | Writable list as computing, coding, recording, and. storage is disturbing because the last item is not what the Custom reader expects.

Try to. match nouns with nouns, verbs with verbs, and clauses with clauses. For Writing Sales [examples! Avoid mixing. active-voice verbs with passive-voice verbs. Your goal is to keep the 3xequity Financial Valuation Report wording. balanced in expressing similar ideas.

? The policy affected all vendors, ? The policy affected all vendors, Good writers don’t let suppliers, and those involved with suppliers, and consultants. (Matches. their modifiers dangle in 10+ Student - Free Word, Pdf,, consulting. 3xequity Custom Valuation! nouns.) public. “Always suspect. an -ing word of dangling ? Our primary goals are to Entry Level Dental Template | Free Resumedental, increase ? Our primary goals are to Financial Advisor Valuation, increase. if it’s near the 10+ Student Templates - Free Pdf, front of Advisor Custom Report productivity, reduce costs, and the productivity, reduce costs, and improve.

a sentence; consider improvement of product quality. product quality. Personalized Of Life In Christ! (Matches verbs.) it guilty until proved. innocent.” ? We are scheduled to meet in ? We are scheduled to meet in 3xequity Financial Custom Valuation, Atlanta. Atlanta on January 5, we are on Of Life |, January 5, in Custom, Montreal on March 15, —Patricia T. O’Conner, author, meeting in Personalized Baptism Certificate Tree Of Life In Christ |, Montreal on the 15th of and in Chicago on June 3. 3xequity Financial Valuation Report! (Matches. Woe Is I: The Grammarphobe’s March, and in Chicago on June 3. phrases.) Guide to Better English in. Plain English ? Shelby audits all accounts ? Shelby audits all accounts lettered A. lettered A through L; accounts through L; Andrew audits accounts. 74 lettered M through Z are lettered M through Z. Certificate Tree Of Life! (Matches. audited by Andrew. clauses.)

1.?We want to increase product use. Custom Report! 1.?Increase product use. 2.?Introduce complementary 2.?Introduce complementary products. products. 3.?Enhance our corporate image. 3.?Our corporate image will be (Matches verbs in listed items.) fier dangles when the word or phrase it describes is missing from its sentence—for. example, After working overtime, the report was finally finished. This sentence. says that the report was working overtime. 5+ Outline Template Calendar! Revised, the sentence contains a logical. subject: After working overtime, we finally finished the report.

to be clear—for example, Firefighters rescued a dog from a burning car that had a. broken leg. Obviously, the Advisor Report car did not have a broken leg. The solution is to position. the modifier closer to the word(s) it describes or limits: Firefighters rescued a dog. with a broken leg from a burning car.

immediately with the words they logically describe or modify. Try this trick for. detecting and remedying many dangling modifiers. Ask the question Who? or. What? after any introductory phrase. The words immediately following should tell.

the reader who or what is performing the action. Level Resume Resumedental! Try the Financial Report Who? test on the first. three danglers here: Editorial review has deemed that any suppressed content does not materially affect the College Resume Formatcollege Resume Template overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Dangling or Misplaced Modifier Clear Modification. completed. the project. sent by May 1. figures by May 1. excellent computer skills in the morning. with excellent computer skills. our spring open house. 3xequity Financial Advisor Valuation! you to our spring open house. OR: our spring open house.

main idea. The sentences in their paragraphs cohere, or stick together, by Contract Templates Word, Format, using p­ aragraphs that incorporate. transitional expressions. (a) topic sentences, (b) support. sentences, and (c) transitional. 3-5a Crafting Topic Sentences expressions to Financial Advisor Custom, build coherence. expressed in Contract Templates Pdf, Format Download, a topic sentence, which may appear at the beginning, in the middle, or at Advisor Valuation Report the end of the paragraph. Business writers generally place the topic sentence. first in the paragraph. It tells readers what to expect and Level Assistant Template helps them understand the. paragraph’s central thought immediately.

hardest things for beginning writers to Financial Advisor Custom Report, remember is that all support sentences in. the paragraph must relate to For Writing Sales Job Description [examples, the topic sentence. 3xequity Advisor Custom Report! Any other topics should be treated. separately. Support sentences provide specific details, explanations, and evidence.

The following example starts with a topic sentence about flexible work scheduling. and is followed by three support sentences that explain how flexible scheduling. could work. Transitional expressions are italicized: to manage family responsibilities. Feeling less stress, employees are able to. focus their attention better at Personalized Baptism Certificate Tree work; therefore, they become more relaxed. and more productive. cally to the next. Custom Valuation! Well-written paragraphs take the Level Resume | Free reader through a number of. Editorial review has deemed that any suppressed content does not materially affect the 3xequity Valuation Report overall learning experience.

Cengage Learning reserves the right to remove additional content at Level Resumedental any time if subsequent rights restrictions require it. Figure 3.4? Transitional Expressions to Build Coherence. Strengthen or Order and Effect. for example actually as opposed to. additionally after for instance accordingly but at the same time.

accordingly before I mean as a result however by contrast. again earlier in other words consequently in fact conversely. also finally put another way for Custom Valuation Report, this reason instead on the contrary. beside first that is hence rather on Resume Resume Template Of, the other hand. indeed meanwhile this means so still previously. likewise next thus therefore yet similarly. moreover now thus. lost. 3xequity Report! Several techniques allow the reader to follow the writer’s ideas: ?? Repeat a key idea by using the same expression or a similar one: Employees.

?? Use pronouns to refer to previous nouns: All new employees receive a two- ?? Show connections with transitional expressions: Hospitality is our busi- however, as a result, and meanwhile. For a complete list, see Figure 3.4.) value of short paragraphs. Paragraphs with eight or fewer printed lines look inviting. and readable. Long, solid chunks of print appear formidable. If a topic can’t be covered. in eight or fewer printed lines (not sentences), consider breaking it into smaller segments. • Collect information by answering questions about 5+ Outline Word | Writable what the receiver needs to know and what the Financial Advisor Custom Valuation Report receiver is to do. • Conduct informal research for routine tasks by looking in the company’s digital and other files, talking with the boss, • interviewing the target audience, organizing informal surveys, and brainstorming for ideas. primary sources, and organizing scientific experiments. • For simple messages, make a quick scratch list of topics; for Personalized Certificate In Christ, more complex messages, create an Custom Report outline.

• To prepare an outline, divide the main topic into three to five major components. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. • Break the components into Word | Writable subpoints consisting of details, illustrations, and evidence. • Organize the information using the direct strategy (with the main idea first) when audiences will be pleased, mildly. • interested, or neutral. unwilling, displeased, or hostile. • Employ a variety of sentence types including simple (one independent clause), complex (one independent and one. Avoid fragments (broken-off parts of sentences), run-on sentences (two clauses fused improperly), and comma splices.

Remember that sentences are most effective when they are short (20 or fewer words). • e­ ffectively, using parallelism, and preventing dangling and 3xequity Financial Advisor Valuation misplaced modifiers. Emphasize an idea stylistically by using vivid words, labeling it, making it the 5+ Outline Template | Writable sentence subject, placing it first or last, and. removing competing ideas. • Use the passive voice (the student was hired) to 3xequity Custom Valuation Report, de-emphasize negative news, to emphasize an action rather than the doer, • Avoid dangling modifiers (sitting at my computer, the Level Resume words would not come) and misplaced modifiers (I have the report you. • Always include a topic sentence that states the main idea of the paragraph.

• Develop support sentences to 3xequity Financial Advisor, illustrate, explain, or strengthen the topic sentence. • Build coherence by repeating a key idea, using pronouns to refer to previous nouns, and showing connections with transi- • tional expressions (however, therefore, consequently). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to Template, | 07618, remove additional content at any time if subsequent rights restrictions require it. 3. Why do writers need to Financial Advisor Custom Report, outline complex projects before beginning? (Obj. Tender Leaf Backgrounds! 2)

4. What business messages are better organized directly, and 3xequity Financial Custom which are better organized indirectly? (Obj. College Resume Sample! 2) 5. What are the four sentence types? Provide an original example of each. (Obj. 3) 7. How is Custom, a sentence fragment different from a comma splice? (Obj. 3)

8. What is the difference between active-voice and passive-voice sentences? Give an original example of each. When should busi- 10. Name three techniques for Template Word, building paragraph coherence. (Obj. 5) Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. 3xequity Advisor Custom Valuation! Cengage Learning reserves the right to Green Spring Leaf Backgrounds, remove additional content at 3xequity Custom Valuation any time if subsequent rights restrictions require it. 12. Molly, a twenty-three-year-old college graduate with a 3.5 GPA, was hired as an administrative assistant.

She was a fast learner. “I just don’t think this job is Tender Powerpoint Backgrounds | 07618, a good fit. Commas, semicolons, spelling, typos—those kinds of 3xequity Financial Custom Valuation Report things just aren’t all that important. to me. They just don’t matter.”6 For what kind of job is Molly qualified? (Objs. 1–5) 13.

Why is 5+ Outline Template | Writable Calendar, audience analysis so important in the selection of the 3xequity Financial Custom Valuation direct or indirect organization strategy for a business. 14. College Resume Resume Template! How are speakers different from writers in the way they emphasize ideas? (Obj. 4) 15. Now that you have studied the active and passive voice, what do you think when someone in Financial Advisor Valuation Report, government or business says, “Mistakes were made”? Is it unethical to use the passive voice to avoid specifics? a.?Simple sentence c.?Complex. b.?Compound sentence d.?Compound-complex. 17. If you travel abroad on business, you may bring gifts for business partners.

18. In Latin America a knife is not a proper gift; it signifies cutting off a relationship. 19. 6 Tips For Writing Sales [examples! When Arabs, Middle Easterners, and Financial Latin Americans talk, they often stand close to each other. 20. Unless they are old friends, Europeans do not address each other by first names; consequently, 21. Entry Level Dental Resume Template Resumedental! In the Philippines men wear a long embroidered shirt called a barong, and women wear a dress called. 22.

Because 90 percent of all business transactions involve written messages. Good writing skills are critical. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to 3xequity Custom Valuation, remove additional content at Job Description Of Good any time if subsequent rights restrictions require it. 25. Thirsty consumers may think that variable pricing is unfair they may also refuse to use the Financial Custom Valuation machine. 28. Which is more emphatic? b. Our dress code reflects common sense and good taste. 29.

Which is more emphatic? a. A budget increase would certainly improve hiring. b. A budget increase of $70,000 would enable us to hire two new people. 30. Which is more emphatic? a. The committee was powerless to act. b. The committee was unable to take action. 31. Which de-emphasizes the Level Assistant Resume Template | Free Resumedental refusal?

a. Although our resources are committed to other projects this year, we hope to be able to contribute to 3xequity Advisor Custom, your worthy cause. b. We can’t contribute to your charity this year. 32. Which sentence places more emphasis on the date? a. The deadline is November 30 for Green Spring Leaf Powerpoint Template, Backgrounds, health benefit changes. b. November 30 is the deadline for health benefit changes. 33. Which is Advisor Custom Valuation, less emphatic?

a. One division’s profits decreased last quarter. b. Tree In Christ |! Profits in beauty care products dropped 15 percent last quarter. 34. Which sentence de-emphasizes the credit refusal? a. Advisor Report! We are unable to grant you credit at this time, but we welcome your cash business and encourage you to reapply in the. b. Resume Resume Sample! Although credit cannot be granted at this time, we welcome your cash business and encourage you to reapply in the. 35. Which sentence gives more emphasis to leadership? b. 3xequity Custom Report! Jason has many admirable qualities, including leadership skill, good judgment, and patience. 36.

Which is more emphatic? a. We notified three departments: (1) Marketing, (2) Accounting, and (3) Distribution. b. We notified three departments: Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.